Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
Drive service sales process in collaboration with the Service Sales Manager and secure profitable sales within the designated area(s). Focus on installed base penetration (IB) and sell the entire Service product portfolio in collaboration with other Accelleron service units. Build long term customer relationships and ensure immediate response to specific customer needs and issues.
1. Service Sales Delivery
Implements Service sales strategy Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and Accelleron. Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s).
2. Volume and Profit
Utilizes ATURB to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market.
3. New Opportunities
Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
4. Customer Approach
Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Registers customer feedback and ensures customer satisfaction throughout the sales process.
5. Sales Process
Sells entire service product portfolio to expand Accelleron footprint in the designated area(s). Prepares Accelleron’s Service offerings based on customer need. Communicates contract details in accordance with Accelleron offering and strategy Manages administrative sales processes.
6. Marketing
Acts as a marketer/salesperson of Accelleron’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings).
7. Health, Safety and Integrity
Contributes to risk assessments related to price and quality Registers required information into the appropriate customer database Ensures technical reliability, safety and cost-effective solutions to satisfy customer’s needs Complies with health and safety directives.
8. Monitoring
• Monitor & verify major customer complaints & claims, coordinate with other functions to develop solution. Support definition / implementation of corrective actions
• Review, monitor & evaluate performance of assigned customer accounts
• Responsible for assigned sales budget, sales margin and market share
Your background:
- Successfully completed a bachelor’s or master's degree in mechanical, Marine, Electrical, Engineering or similar studies
- Minimum 3~5 years of experience in Maritime market, ideally in customer service or account management
- Significant and successful working experience in a sales position and/or customer support
- Knowledge of local and global marine market, access to decision makers in key companies or ability to build up such relationships
- Ability to establish productive relationships with customers and stakeholders at any level, from executives to operational professionals
- Fluency in English language verbal and written (additional languages skills are a plus)
- Availability to travel for ~20% of the working time
- Resilient, proactive, self-motivated and willing to make the difference in the sustainability and digitalization of our markets
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com.
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