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DXC Technology

Client Partner – Public Sector (IT Services)

Reposted 2 Hours Ago
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In-Office
Singapore, SGP
Mid level
In-Office
Singapore, SGP
Mid level
The Account Manager will develop and manage customer relationships, drive sales growth, and lead account strategies while collaborating with teams. Focus on client satisfaction and identify upsell opportunities.
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Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Essential Job Functions:

  • Own and manage strategic client accounts, acting as the primary point of contact and trusted advisor to drive long-term partnerships and account growth

  • Develop and execute account plans focused on revenue growth, profitability, and expansion within assigned accounts

  • Build strong relationships with key stakeholders across client organisations, particularly within public sector agencies

  • Drive upsell and cross-sell opportunities by positioning end-to-end IT services solutions (applications, cloud, analytics, cybersecurity, managed services)

  • Partner closely with sales, solutioning, and delivery teams to shape proposals and win business

  • Oversee end-to-end delivery in collaboration with delivery teams to ensure projects are delivered on time, within scope, and meet contractual commitments

  • Monitor account financials, including revenue, margins, and forecasting; ensure projects meet profitability targets

  • Track project performance and ensure timely execution to meet client and internal KPIs

  • Maintain high levels of customer satisfaction (CSAT/NPS) through consistent engagement and successful delivery outcomes

  • Prepare and present account reviews, reports, and growth plans to internal and client stakeholders

  • Stay up to date on public sector trends, procurement landscape, and technology developments to refine account strategies

  • Coach and support junior team members where required

Basic Qualifications:

  • Minimum 4–5 years of experience in IT services or system integration sales

  • Proven experience managing and growing accounts within the Singapore public sector

  • Strong network and relationships within government agencies preferred

  • Experience selling end-to-end IT solutions such as application development, managed services, cloud, analytics, cybersecurity, and infrastructure services

  • Strong account farming experience with a track record of growing existing accounts

  • Experience in account planning, pipeline management, and developing growth strategies

  • Solid understanding of financial management, including forecasting, revenue tracking, and margin management

  • Demonstrated track record of meeting or exceeding sales and revenue targets

  • Strong stakeholder management, communication, and influencing skills

  • Bachelor’s degree or equivalent experience

  • Continuous learner with a strong understanding of IT services and market trends

Other Qualifications:

  • Experience from leading IT services or system integrator companies is preferred

  • Professional certifications, such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are an advantage

  • An advanced degree is a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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