Account Management Lead, Wholesale & Trading

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

As the Wholesale & Trading AM lead at Airwallex, you will own and grow a portfolio of high-potential clients while steering our strategy for this industry. This role blends hands-on account management with vertical leadership — you’ll shape how we penetrate the wholesale and trading ecosystem, identify emerging opportunities, and drive product adoption across payments, collections, FX, cards, and workflow tools.
You will work cross-functionally with sales, product, operations, marketing, and strategy to design playbooks, refine customer journeys, and bring market insights back into the business. The ideal candidate brings deep payments experience, a solid understanding of wholesale/trading dynamics, and the hustle and creativity to build new pathways in a fast-moving environment.

• Vertical Growth Strategy: Drive strategy, prioritisation, and initiatives to expand our footprint, strengthen client relationships, and maximize wallet share in the wholesale and trading sector.

• Shape Industry Playbooks: Identify workflows, pain points, and product opportunities unique to the wholesale ecosystem.

• Market Intelligence: Bring insights on industry trends, competitors, and emerging behaviours to commercial leadership.

• Own a Portfolio: Develop a deep understanding of each client’s business nature, trading workflows, industry-specific needs, and transaction trends, enabling you to advise on optimal payment, FX, and operational setups.

• Maximise Wallet Share: Use data, industry knowledge, and consultative selling to drive adoption across payments, collections, transfers, cards, yield, and workflow automation.

• Educate & Activate: Teach customers how to fully leverage Airwallex to streamline operations and improve margins.

• Champion Customer Needs: Advocate internally for better product-market fit for wholesale and trading clients.

• Cross-Functional Collaboration: Work with product, ops, and marketing to run pilots, refine messaging, and improve platform usage.

• 4–5 years experience in roles related to wholesale, trading, B2B commerce, or logistics/trade infrastructure.

• Mandatory experience in payments, ideally in areas such as collections, payouts, FX or cross-border payments.

• Hustler mentality: scrappy, persistent, and comfortable working in ambiguity.

• Creative problem solver who can develop new approaches tailored to a complex industry.

• Strong commercial intuition with the ability to map trading/payment flows and spot revenue opportunities.

• Relationship-first mindset with ability to build trust across multi-stakeholder environments.

• Excellent communication skills — clear, structured, and persuasive.

• Experience in fintech or high-growth start-ups

• Fluency in Mandarin

• Prior experience directly and indirectly leading a small team or a focused industry

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.