ABOUT VAYNERX
VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.
ABOUT VAYNERMEDIA
VaynerMedia is a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned company was founded in 2009 by Gary Vaynerchuk, and has offices in New York, Los Angeles, Toronto, Mexico City, London, Amsterdam, Singapore, Delhi, Kuala Lumpur, Bangkok, Tokyo, and Sydney. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies.
Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +300, servicing a diverse client all around the region.
THE OPPORTUNITY
We are looking for a sharp and motivated Account Director to join our Consulting practice – a dynamic startup within a thriving agency – where entrepreneurial spirit fuels impactful solutions. We're not your typical consultancy; we're biased towards action, delivering game-changing strategies that drive tangible results for our clients.
This is your chance to be a pivotal player, managing multiple client engagements with speed and agility. You'll need the hustle to conquer challenges and a relentless drive to deliver best-in-class work that consistently exceeds client expectations and redefines value.
If you're a natural-born entrepreneur eager to make a real impact in a fast-paced, growth-oriented environment, have an eye for detail and an ability to think strategically, we want to hear from you.
THE RESPONSIBILITIES
Client Management: you are the lead point of contact for most consulting clients in the Asia Pacific region. At times you’ll be responsible for a global relationship and/or oversight in specific markets such as India.
- Overall management of a client's business, ensuring that we are delivering against agreed upon scope and objectives
- Ensure that all client initiatives run on time and on budget
- Be able to leverage brand knowledge to inspire the team and contribute ideas that can transform the business.
- Be able to effectively lead and shape client presentations and confidently present, as required
- Strengthen and own client & partner agency relationships (and all other stakeholders) and ensure we’re removing any barriers to our team delivering great and actionable work
- Deeper and more proactive understanding of client's business outside of our consulting work, identifying additional opportunities for us to provide value and continue to build the relationship. Work with relevant biz / dept leads as needed to further nurture client relationships and translate into relevant core offerings or opportunities.
Team Management: you are the “voice” of the client internally, serving as the account steward with integrated teams who support consulting projects.
- Partners with project management and resourcing to properly cast and staff our consulting engagements, ensuring we’re leveraging key team member strengths across the organization in order to deliver an exceptional client experience
- Understand your role as a leader on the team. Always approachable and empathetic, you are seen as a role model to their direct reports in terms of maturity, self awareness and professionalism.
- Educate, inspire, motivate, and mentor teams cross-functionally (strategy, project management, media and creative etc) in the Agency’s commitment to providing best-in-class marketing communications.
- At times, you may be expected to work with a Business Director of Client Partnership on key client projects tied to existing businesses and/or larger potential business opportunities.
- At times, you may have AM or SAM team members assigned to key client engagements. You are responsible for helping team members to effectively manage client communications and deliverages and you are ultimately accountable for quality control.
- Partner with integrated teams across creative, strategy, media to ensure we’re delivering smart work that delivers on clients business objectives and lives in the Agency ethos of an integrated, culture-forward communication approach designed to “find right”
- Manages up to Head of Consulting on all things having to do with client and team
- Responsible for assignments centered around operational and internal initiatives, as provided by the Leadership team
- Radical Candor: Ability to deliver all feedback (both the positive and the tough) in a clear, direct and motivating manner
- Attendance and leadership role at relevant client meetings and internal work work sessions
- Ensure all internal and external legal approvals are in place and is accurately reflected in the deliverables
Sales Strategy & Business Development: support and in many cases lead business development efforts for Consulting (and broader new business efforts as needed)
- Expert on all Agency services with a nuanced understanding of all consulting offerings
- Own and develop all consulting sales collateral, ensuring materials are fresh, updated and customized to meet the needs of various clients and the market as a whole
- Partner with new biz team and outbound leads to identify, qualify and nurture key new business leads that are a fit for consulting
- At times, you may be tapped for new biz opportunities outside of consulting, supporting priority RFP or inbound inquiries based on existing consulting workload
- Build relationships with key intermediaries, helping to build awareness for our offerings.
- Ensure seamless feedback loop and visibility of consulting new biz opportunities within broader new business deal flow
- Responsible for weekly reporting to leadership / biz leads on consulting pipeline and consulting financials
- Responsible for the development and presentation of consulting proposals that meet the clients specific needs
- Has the ability to sell in new business and strategically turn qualified leads into consulting opportunities
- Nurture and deepen relationships with senior consulting clients with an eye towards expanding Consulting’s role in supporting integrated services long-term
- Ambitious, driven and strives to deliver the best work on behalf of the Agency as a whole, not just what benefits the world of consulting
- Drive long term consulting vision in conjunction with the Head of Consulting
Agency POV and Business Strategy: you are a practitioner of platforms & culture. You live and breathe marketing for the world we live in.
- Proactively identify and drive forward new ideas and recommendations for how to evolve consulting offerings and opportunities for innovation within the marketplace
- You regularly read business reports and platform updates and provide a pov to the client as relevant
- Eat, breathe, and sleep today’s digital & mobile consumer, to develop brand-specific strategies that, ultimately, help them sell shit
- Strong foundational and working knowledge of creative and media across major digital and social channels. Must be well versed in common marketing & media principles with a strong understanding of the social media platforms and their ecosystems.
- Be well versed in the various Paid Media and Measurement opportunities in social, digital, and broader marketing mix, to provide client recommendations on the proper social & digital KPIs, based on brand-specific goals.
Communication + Collaboration: You know how to wrangle and get things done
- Solid presentation skills (verbal, written, visual) to deliver impeccable strategic social counsel and ability to partner with creative and media teams to get to a strong story
- Strong facilitation skills
- Collaborate with the leaders of other departments (Creative, Strategy, PM, Analytics/Insights, Media, Community Management) as well as inter-agency partners to improve and execute on client deliverables, process, and output to ensure ongoing excellence of the work
- Ensure the team is working with consistent processes and templates and have a buttoned up approach to day to day management of campaigns and clients
- Silo-buster and collaborator - constantly inspiring creative thinking outside of expected job requirements
Financial acumen + business health
- You deliver all projects on time and within budget for your business
- Be able to anticipate project costs, logistics, watch-outs, and what deliverables are doable / not doable within a client budget
- Ensures client relationship health is closely tracked and communicated to leadership on a regular basis taking an active role in Quarterly finance planning and monthly forecasting sessions
- Leads client communications around campaign finances and billing
- Ensures all scopes and schedules are completed and signed in a timely manner while working alongside finops lead to keep a handle on monthly billing and scope tracker.
- Make sure you are regularly feeding back regarding any pricing changes or concerns to Leadership to optimize our pricing strategy for clients.
- Contribute to the continued growth and stability of the Agency, by being empowered to make decisions that are best for the company both today and tomorrow
What you should know about VaynerMedia
Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!
Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.
