Business Risk Specialist - Business Surveillance & Assurance (Manager)

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

This position within the Business Surveillance and Assurance department is responsible to perform the  reviews in accordance with the surveillance framework with a set of globally aligned methodologies, as well as location specific reviews. The incumbent will monitor any non-adherence to the existing requirements as set out in the bank’s policies and highlight any potential misconduct and emerging risk to the relevant forum and parties.

The candidate is expected to provide coaching and training to staff being monitored to enable them to meet Policy & Procedure requirements.

Main Duties:

·       Conduct reviews based on a risk-based program to assess that client facing staff meets the regulatory requirements and internal policy requirements, primarily on fair dealing practices, client suitability, sales and dealing practices, staff conduct matters, pricing, periodic reviews, and gift and entertainment controls. 

·       Analyse and identify any potential gaps in existing operational procedures

·       Maintain internal documentation as evidence of work done.

·       Explain surveillance findings to staff and/or team being monitored.

·       Manage stakeholders’ expectations and ensure timely escalation.

·       Participate in internal investigation especially relating to matters concerning staff misconduct issues.

·       Consolidate and prepare surveillance findings and management reports to Senior Management.

·       Collaborate with Front Office and functions within Risk department.

·       Engage in Bank’s or departmental projects.

·       Coordinate internal training for staff including client facing staff.

Continuous collaboration on the enhancement to the surveillance procedures with global offices.

Requirements

·       Minimum 2 years of experience in in Audit, Risk and Control or Compliance function, preferably in Private Banking environment

·       Good knowledge of regulatory and compliance requirements such as fair dealing practices

·       High level of integrity, independent, adaptable and committed with high level of initiative

·       Needs to be inquisitive and have strong analytical skills and attention to details

·       Strong interpersonal and professional communication skills

·       Excellent team and organizational skills working with cross functional stakeholders

·       Consummate team player with a positive, pragmatic, flexible and creative approach.

·  Proficiency in Co-Pilot Premium, Power Automate and data analytic tools is a plus