Teams at Zendesk

Generate and qualify sales pipeline by prospecting SMB organizations in Singapore and Malaysia. Engage prospects to understand business challenges, collaborate with sales and marketing stakeholders, develop target account lists, and manage prospect pipelines while delivering a strong customer experience. This is a technology sales hunting role focused on contributing substantially to pipeline development across Asia.

Leads sales development and regional pipeline strategy across Asia and India. Designs inbound and outbound growth plays, improves pipeline quality and velocity, partners with account executives, and translates AI product value into commercial outcomes. Aligns Sales, Marketing, Partner Alliances, and Sales Operations while hiring, coaching, and developing SDRs and BDRs into future account executives.

Leads pre-sales value consulting engagements for Zendesk customers, shaping CX strategies, omnichannel roadmaps, value cases, and ROI analyses. Facilitates executive discussions, interprets KPI data, aligns technology capabilities with business objectives, creates thought leadership content, and guides implementation, change management, and value realization. Partners closely with sales, solutions consulting, customer success, and enablement teams to support deal closure and long-term customer value.