Teams at Zendesk

Generate and qualify sales pipeline by prospecting SMB organizations in Singapore and Malaysia. Engage prospects to understand business challenges, collaborate with sales and marketing stakeholders, develop target account lists, and manage prospect pipelines while delivering a strong customer experience. This is a technology sales hunting role focused on contributing substantially to pipeline development across Asia.

Leads sales development and regional pipeline strategy across Asia and India. Designs inbound and outbound growth plays, improves pipeline quality and velocity, partners with account executives, and translates AI product value into commercial outcomes. Aligns Sales, Marketing, Partner Alliances, and Sales Operations while hiring, coaching, and developing SDRs and BDRs into future account executives.

Embed with strategic customers to design, build, and deliver production-grade AI/LLM solutions. Lead discovery, scoping, PoCs, integrations (APIs, data pipelines, RAG/vector DBs), production rollouts, and handoffs. Troubleshoot complex data/infra/model issues, collaborate with sales and product teams, and translate customer learnings into prioritized product improvements.