Search the 5 jobs at Zendesk

The SMB Account Executive at Zendesk will focus on acquiring new customers and managing existing relationships to drive revenue growth in the SaaS landscape. This role involves identifying sales opportunities, nurturing customer satisfaction, and collaborating with internal teams to enhance sales strategies. The executive will utilize sales tools like Salesforce to track sales stages and provide forecasts to exceed revenue goals.

As a Technical Account Manager at Zendesk, you will enhance customer experience by implementing strategies and managing relationships with CX teams. Responsibilities include developing technical roadmaps, leading technical discussions, delivering advice on Zendesk capabilities, and collaborating with product teams while ensuring customer needs are met through operational reviews and support.

As a Solutions Consultant at Zendesk, you will lead technical and solution aspects of the sales cycle, mapping requirements to software, scoping pilots, and driving customer satisfaction through technical information management. You'll collaborate with Sales, Marketing, and Product Managers to enhance customer experiences and advise on SaaS solutions.

The Senior Partner Solutions Consultant serves as a technical advocate during the partner sales cycle, coaching Partner CTOs and leads. Responsibilities include managing technical relationships, delivering technical information, leading sales cycles, and executing pilot programs while ensuring customer satisfaction. Strong problem-solving, communication, and interpersonal skills are essential, along with knowledge in customer service software and web technologies.

The Account Executive will drive revenue growth by acquiring new commercial customers and managing existing accounts. Responsibilities include developing sales strategies, nurturing customer relationships, leveraging data insights, leading sales cycles, and collaborating with internal teams to exceed revenue goals.