Jobs at YouTrip

Create and publish weekly social media content across Instagram, TikTok, Facebook, and Telegram. Produce short-form videos, visuals, and copy; support social strategy; manage community engagement; monitor trends; track performance metrics; and optimize future content. The role owns content production from ideation and scripting through filming, editing, and publishing, while contributing creative ideas to campaigns and always-on marketing.

Prepare payment operations reports, bank settlements, bookkeeping, monthly reporting, reconciliations, statutory audit and tax support. Monitor client account balances, assist with compliance reporting, cash flow and intercompany transactions, and improve financial reporting processes through automation. The role requires full-set accounting and month-end closing experience, accounting education or professional membership, Excel or Google Sheets proficiency, and strong attention to detail.

Analyze customer profiles using screening tools to verify authenticity and identify risks. Document and resolve KYC assessments, including name screening, background checks, and adverse news reviews. Coordinate with customers, internal teams, Compliance, and other business functions to investigate cases, improve internal processes, support customer satisfaction, and protect company and user interests.

Investigate escalated transaction-monitoring alerts, identify suspicious or fraudulent patterns, mitigate transaction risks, file Suspicious Transaction Reports when applicable, and collaborate with Compliance and business teams to protect company and customer interests.

Support fraud alert reviews, investigate disputed card transactions, identify fraud patterns and compromised merchants, collaborate across business functions, and assist with compliance duties to minimize losses while protecting customer experience.

Lead backend engineering for YouBiz: design and own scalable, high-availability services; mentor engineers; plan and deliver projects; write and review high-quality code; collaborate with product, QA, and operations; maintain documentation and promote best practices.

Lead and mentor a team of 10+ engineers across Android, iOS, and backend development. Own mobile and backend architecture, API design, scalability, security, testing, CI/CD, and delivery quality. Stay hands-on through coding and code reviews while guiding technical direction, project execution, hiring, performance management, and career development. Collaborate with Product, Design, QA, and other stakeholders to deliver reliable fintech products at scale.

Own the end-to-end architecture for payments and money movement across multi-currency wallets, ledgers, card issuing, FX, transfers, settlement, reconciliation, and platform services. Define resilient, compliant, high-availability systems; guide partner and vendor integrations; establish engineering standards and architecture documentation; and mentor senior technical leaders. The role requires hands-on production engineering experience with financial ledgers, card schemes, regulated environments, and multi-market payment systems.

Build, launch, QA, and optimize paid acquisition campaigns across Meta, Google, TikTok, and other platforms in multiple markets. Monitor budgets and performance, maintain tracking and audience configurations, reconcile reporting data, manage ad-account administration, and provide optimization insights. Collaborate with country marketing teams and platform representatives to support paid content amplification and resolve execution issues.

Owns product development for card processing, tokenization, top-ups, ledgers, settlement, reconciliation, and payment integrations. Partners with engineering, finance, risk, compliance, issuers, and processors to deliver accurate, auditable, scalable systems. Responsibilities include prioritizing technical backlogs, documenting workflows and requirements, defining performance metrics, managing integrations, and addressing authorization, posting, refund, reversal, and regulatory requirements.

Pitch and sell YouBiz to startups, SMEs, and corporates in Singapore; manage client follow-ups, identify sales opportunities, qualify leads with Marketing, collaborate with Product on customer-driven features, and maintain detailed CRM records. The role also supports building the YouBiz team and developing processes in a fast-paced fintech environment.

Own data and AI product initiatives end to end, from defining problems and data requirements through coding, evaluation, launch, monitoring, improvement, and adoption. Build production systems with AI coding agents, create release evaluation suites, track product and operational metrics, measure business impact, collaborate with technical and business teams, and document products through runbooks, design notes, evaluation reports, and training materials.

Support data transformation, structure, metadata, and workflow processes. Extract and analyze transaction, marketing, app usage, and financial data. Build interactive visualizations and reports by integrating KPIs from multiple sources, enabling business teams to self-serve insights and helping stakeholders answer questions about business performance.

Own settlement and reconciliation across payment products and partners, including cash-flow forecasting, liquidity, exception management, refunds, reporting, and accounting support. Partner with Product, Data, and Engineering to improve systems, automation, controls, and reporting. Lead a team of five or more while ensuring accurate settlement, safeguarded balances, regulatory compliance, and operational scalability.

Lead Flutter and Dart mobile application development, architect scalable solutions, and modernize mobile platforms using Swift or Kotlin. Own app store operations, certificates, provisioning, Firebase, crash triage, and incident escalation across four markets. Improve performance, maintainability, development efficiency, and code quality while collaborating cross-functionally. Mentor junior and mid-level engineers and guide adoption of modern mobile engineering practices, state management, CI/CD, and automated testing.

Partner with leadership to provide strategic HR guidance, drive organizational design, performance cycles, engagement, change management, inclusion initiatives, and support employee relations and People projects across the regional business.

The Senior Software Engineer leads backend development, mentors junior engineers, collaborates with cross-functional teams, and ensures high-quality software design and documentation.