Jobs at Workato

Design, build, and maintain reliable Go microservices and enterprise platform features involving authentication, caching, work queuing, APIs, and on-premise capabilities. Collaborate with Infrastructure and SRE teams on availability and scalability, contribute throughout the software lifecycle, write testable code, debug systems, and improve existing distributed architectures.

Design, build, deploy, and improve ML- and LLM-powered services for intelligent automation and AI-driven product experiences. Develop reliable Python systems end to end, including monitoring, validation, observability, experimentation, and performance optimization. Partner with Engineering, Product, and Design teams to define metrics, evaluate models, run controlled experiments, analyze results, and ship scalable AI capabilities. Contribute to technical design and code reviews while improving prompting, retrieval, tool use, and orchestration strategies.

The Senior AI Engineer will develop a retrieval layer for enterprise AI agents, ensuring relevant, permission-aware responses by integrating multiple data sources and designing hybrid retrieval systems. Responsibilities include mentoring, designing pipelines, and building evaluation systems, with a strong focus on retrieval quality and permission management.

Supports the APJ marketing team for three months by developing digital and print creative assets for campaigns, events, and brand initiatives. Responsibilities include interpreting briefs, collaborating with stakeholders and vendors, preparing production-ready artwork, creating illustrations, icons, layouts, videos, booth visualizations, and presenting design decisions. The role requires strong visual design, typography, copywriting, presentation, problem-solving, and project coordination skills.

Design, build, deploy, and improve OCR, computer vision, and LLM-based systems for intelligent document understanding. Develop production ML services in Python, monitor quality and performance, run controlled experiments, optimize model behavior, and collaborate with product and engineering teams to deliver AI capabilities.

Drive new-business enterprise sales across Asia from Singapore. Build and execute territory plans, sell directly and via channel partners, multi-thread with C-level buyers, craft deals typically >$100k, and collaborate with SDRs, partner sales, and marketing to meet quota.

Act as strategic Sales Operations partner to VP APAC for a 6-month maternity cover. Drive forecasting, pipeline cadences, territory and quota design, compensation/SPIFFs, GTM tooling and data governance (Salesforce, BI). Lead cross-functional alignment, planning, analytics, and operational execution to improve seller productivity and forecast accuracy across ANZ and Asia.

Design, build, and maintain scalable dbt data models and pipelines. Ensure data quality, monitoring, and documentation. Partner with analysts, engineers, and stakeholders to deliver product usage insights and prototypes using modern cloud warehouses and emerging tools like GenAI.

Support Business Technology by analyzing operational data, surfacing patterns, building automated categorization and live trackers, quantifying trends, proposing AI/automation solutions, and managing the project lifecycle with stakeholders and milestones.