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Fintech • Mobile • Payments • Software • Financial Services
Drive analytics for Payment Operations to improve payment quality and efficiency. Own attribution models for quality lapses, build and maintain data pipelines, create reports and visualisations, partner with stakeholders to convert insights into operational improvements, and incorporate AI into review processes.
Fintech • Mobile • Payments • Software • Financial Services
Lead discovery and implementation of automation for card dispute operations using SQL, Python, rule logic, and LLMs. Identify high-impact opportunities, build tested automation rules and monitoring, partner with Product/Engineering/Data Science, and measure operational impact and safety.
Fintech • Mobile • Payments • Software • Financial Services
Lead APAC Employee Relations, manage and coach ER Advisors, own complex ER cases end-to-end, advise leaders on employment law, analyse ER trends, recommend policy and process improvements, collaborate on regional and global ER strategy to drive inclusive, compliant outcomes.











