Jobs at Twilio

Designs scalable Twilio communication solutions for enterprise prospects, leads technical discovery, builds prototypes and proofs of concept, delivers demonstrations, and advises on security, compliance, integrations, and architecture. Partners with sales, product, and engineering teams to drive technical wins and influence the product roadmap.

Designs and presents Twilio-powered customer engagement solutions for APJ customers. Leads discovery, translates requirements into architectures and implementation roadmaps, delivers software demonstrations and proof-of-concepts, addresses technical objections, responds to RFPs/RFIs, and partners with Account Executives to support deal closures. The role blends communications, AI, experience design, technical solution architecture, executive relationship building, and customer travel.

Manage and expand strategic enterprise accounts across India and South Asia, driving retention, upsell, cross-sell, revenue, gross margin, and profit growth. Develop account strategies, conduct consultative sales cycles, identify opportunities, manage forecasts, and present guidance to executives. Partner cross-functionally with product, finance, support, and services teams while engaging technical and business leaders. The remote Singapore-based role requires approximately 30% travel.

Manage and grow strategic enterprise accounts across South and Southeast Asia, particularly India-based customers. Drive consultative upsell and cross-sell sales cycles for communications platform services, develop account strategies, identify revenue opportunities, manage forecasts, and present business guidance. Partner cross-functionally with product, finance, support, and services teams while engaging technical and business executives. The role is remote in Singapore with approximately 30% travel.

The New Business Account Executive will drive customer acquisition, partner with enterprise clients, and lead complex sales cycles across Twilio's portfolio.