Toast

5,000 Total Employees

Year Founded: 2011

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What's It Like to Work at Toast?

Toast Employee Perspectives

I feel like everyone at Toast wants you to work on things that you're passionate about. That’s just one of the ways we help our employees reach their goals and thrive.

Michelle Buchanan, Director of Payments and Pricing

From the article: Toast Career Growth: The Company Is on a Mission to Uplift the Restaurant Industry

Toast’s mission-driven culture centers on helping restaurants thrive while pairing innovation with broader community impact. Employees and interns describe being drawn to Toast because its customer focus, values, and purpose remain clear even as the company grows.

“What continues to inspire me is how Toast has stayed true to its mission despite significant growth. By consistently prioritizing customers and empowering restaurants to run more efficiently, Toast has made a meaningful impact on the hospitality industry.”

Ella C, Toast.org Social Impact Intern

From the article: Inside the People & Places Internship Experience

Toast’s workplace experience is shaped by trust, ethical leadership, and the belief that employees can speak up when something needs to be improved. Employees describe Toast as a place where leaders stay grounded, take customer and employee concerns seriously, and work to do the right thing even when mistakes happen.

“Culture is a huge part of what attracts people to Toast—and just as importantly, what keeps them here. Many sales organizations have a competitive, cutthroat culture, but what sets Toast apart is the humility of its leaders. At the very top, you’ll find people who are incredibly grounded.”

Lydia H., Principal IV, GTM Advisor

From the article: Toaster Spotlight: Lydia H., Principal IV, GTM Advisor

Toast Employee Reviews

I love working at Toast for various reasons. Toast is inclusive and always focused on my career growth. Also, working with restaurant owners and them telling you that you’ve made their dreams come true- words cannot explain that feeling. I love it here.

Christopher, Senior Onboarding Consultant, E-Commerce

Witnessing the sustained enthusiasm of our volunteers and the exceptional dedication of my committee members is undeniably the most gratifying aspect of leading Toast.org in Bangalore. As we persist in bringing smiles to those we aim to help, I am filled with immense pride for the impact we've achieved through various initiatives over the past year

Srishti, Operations Success Program Manager

Joining the Emerging Markets team was a no brainer for me. I want to help the Asian restaurant community realize that we already have the most important factors of success, which are hard work and dedication, and now we just need some great restaurant technology that will elevate ourselves to the next level.

JJ, Emerging Markets Account Executive, Mandarin

Being a part of the R&D team, I collaborate closely with cross-functional partners like Product, Design, Quality and Documentation to ensure alignment across the team and ultimately execution. Since joining Toast, I have been stretched both technically and non-technically, grown my career and become a stronger engineer and a more effective leader.

Eden, Manager, Software Engineering

I love our bi-annual company-wide Hackathons! The mission is to provide all Toasters with the opportunity to innovate on Toast’s products, processes, & culture while fostering new connections between teams and people. I absolutely love seeing Toasters come together; the energy, enthusiasm, & passion for making Toast better is incredibly inspiring!

Jane, Senior Director of Product Management

Ever since I joined Toast, I‘ve felt extremely welcomed by everyone. People’s expertise paired with their hospitality mindset, makes Toast a great place to work. Toast has not only helped me drive my career forward, but also drive the industry forward.

Alvaro, Merchant Risk Analyst

I enjoyed interning at Toast because I was able to do meaningful work that ultimately impacted the underserved restaurant community. For me, being a Toaster meant being part of the mission-driven, inclusive, and forward thinking company.

La’Dericka, Legal Intern, Boston

What People Are Saying About Toast

Mission & Purpose: Work with independent restaurants and hospitality brands makes day-to-day impact feel tangible. Company values such as “Lead with Humility” and a hospitality-first ethos reinforce a service mindset.
Benefits & Perks: Offerings include health coverage, 401(k) match and ESPP, flexible PTO, generous parental leave, paid sabbatical, mental-health programs, and wellness/work-enablement stipends. These benefits signal meaningful investment in employee well-being.
Learning & Development: A structured 90-day onboarding, internal mobility programs, and a professional development stipend support continuous growth. Access to extensive learning libraries and leadership programs underpins upskilling across roles.