tms Company Culture & Values

Describe your company culture in one word. What made you pick that word?
If I were to describe tms in one word, it would be motivating. In my short time here, I have seen how everyone comes together to brainstorm strategies, support one another through challenges and celebrate successes as a team. When I first joined, the people team was in the middle of transitioning the organization to a new human resources information system. It was an all-hands-on-deck project that demanded time, effort and collaboration across multiple teams. Even though I was just a few weeks into my employment, I witnessed how openly the team communicated and valued input — regardless of position or title. That experience inspired me to break out of my shell and sparked a desire to be part of something bigger. The culture here makes it safe to ask questions and learn from mistakes, empowering you to reach your fullest potential.

How long have you been with the company, and what professional growth or development have you seen in that time?
I have been at tms for just over a year now! While some days it feels like I only started recently, other times it feels like I have been here much longer — because of how much I have grown over the past 15 months. I have learned to approach challenges more strategically and to take a broader perspective when making decisions. This shift has directly influenced how I communicate with others and how I analyze information — I am constantly thinking two steps ahead. 2024-me would be proud of how far I have come!

How does your culture influence hiring and retention as you grow?

Our culture influences hiring by attracting people who believe in our purpose and how we work, plus it influences retention by creating an inclusive, collaborative and growth-oriented environment where people can do meaningful work and build lasting careers. As tms grows, our culture is what allows us to scale without losing who we are and our values serve as both a talent magnet and a retention engine. Growth happens through collaboration and development. tms thrives on collaboration and creative problem solving. We foster a culture where people are encouraged to ask questions, contribute ideas regardless of title and learn through real business challenges. This creates a sense of psychological safety and sustained professional growth, which employees consistently cite as a reason they stay and build long term careers with us. 

What values or behaviors most define your company culture today?

Our values (Do What’s Right, Respect and Value All, Elevate Customers and People and Think Big Together) as well as our priorities (People, Clients, Communities, Suppliers and Planet) guide how we attract and select talent. We look for individuals who are energized by collaboration, comfortable challenging the status quo and motivated to create impact while holding high ethical standards. This focus helps us bring in people who not only have the right skills, but who also thrive in an environment built on shared purpose and accountability. Inclusion is central to how we build teams. We believe we deliver the best outcomes when everyone has a seat at the table. Our global inclusion efforts are intentionally embedded into the employee journey — from attraction and hiring, to development and advancement — so people from diverse backgrounds feel seen, supported and valued at every stage of their career. This commitment strengthens both engagement and long-term retention. 

Can you share an example of how your team recognizes or celebrates one another’s contributions?

A typical example: after we deliver a major client milestone, we spotlight the cross functional team during a global townhall. Leaders share the story behind the work and teammates offer peer shout outs so contributors at every level are recognized — not just the project leads. We pair these spotlights with community celebration moments (often through our internal website and other events) so recognition reflects who we are and the clients we serve. We also celebrate contributions across the employee journey — from welcoming new joiners into inclusive project teams to highlighting growth and learning in open forums. This approach reinforces belonging and makes recognition a shared habit, not a once a year ceremony. Employee testimonials echo that our culture feels collaborative, motivating and safe to contribute — another reason people feel seen here. We celebrate wins in the open, connect them to our values (Do What’s Right, Respect and Value All, Elevate Customers and People, Think Big Together) and make space for every voice to be recognized — because we believe the best outcomes happen when everyone has a seat at the table.