Teams at Thought Machine

Own end-to-end client success for cloud-based core banking platform implementations, from sales support through adoption, scaling, upgrades, and steady state. Lead governance, stakeholder engagement, production readiness, support escalations, platform stability, commercial and P&L oversight, QBRs, renewals, and expansion opportunities. The role requires deep core banking transformation experience and the ability to coordinate delivery, support, finance, and sales teams across complex engagements.

Delivers production-ready banking technology implementations directly with client engineering teams. Responsibilities include backend development, systems integration, infrastructure, distributed-systems troubleshooting, cloud deployment, technical consulting, presales support, and end-to-end project delivery. The role writes Python or Go, works with Kubernetes, databases, messaging systems, and cloud platforms, travels to client sites up to 25% of the time, and channels client feedback into product improvements.

Lead client-facing architecture for Vault-based core banking and payments transformations across presales and delivery. Define target architectures, design end-to-end solutions, advise on migration and non-functional requirements, create AI agents to accelerate delivery, train client teams, produce architectural collateral, and feed product roadmap insights to Thought Machine.