Jobs at Thought Machine

Delivers production-ready banking technology implementations directly with client engineering teams. Responsibilities include backend development, systems integration, infrastructure, distributed-systems troubleshooting, cloud deployment, technical consulting, presales support, and end-to-end project delivery. The role writes Python or Go, works with Kubernetes, databases, messaging systems, and cloud platforms, travels to client sites up to 25% of the time, and channels client feedback into product improvements.

Lead client-facing architecture for Vault-based core banking and payments transformations across presales and delivery. Define target architectures, design end-to-end solutions, advise on migration and non-functional requirements, create AI agents to accelerate delivery, train client teams, produce architectural collateral, and feed product roadmap insights to Thought Machine.

Lead efforts to win Tier 1 APAC banks by developing targeted proposals, building executive relationships, generating pipeline, exceeding sales targets for software and services, partnering with marketing and product teams, and executing a Tier 1-focused APAC sales plan.

Provide 24/7 technical support for a cloud-native banking SaaS product: triage and resolve client issues, analyse logs and observability data, provision and manage cloud infrastructure, perform upgrades, and collaborate with engineering and client teams to ensure incident resolution and product rollout.

The Client Success Director ensures clients effectively adopt and scale the core banking platform, maintaining high satisfaction and commercial value while managing complex engagements.