Thematic
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Thematic analyzes customer feedback to help companies improve customer experience.
Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.
With Thematic, you make sense of all the feedback you gather in one central, user-friendly and integrated platform.
Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.
With Thematic, you make sense of all the feedback you gather in one central, user-friendly and integrated platform.
