Jobs at Thales

Coordinate customer repair activities and RFQs for new parts, including preparing quotations, updating repair order statuses, responding to enquiries, maintaining SAP records, and following up with internal and overseas teams. The role supports accurate documentation, timely customer communication, parts coordination, and repair case completion while assisting Customer Care managers and team leads.

Serve as a senior technical advisor to enterprise customers using Imperva’s data security suite. Lead customer enablement, health checks, executive reviews, security roadmaps, compliance assessments, and incident escalations. Advise stakeholders on database security, cloud security, risk management, and regulatory frameworks. Analyze trends, support audits, provide training, maintain account processes, and relay customer feedback to Product and Engineering teams.

Perform security assessments, vulnerability scans, penetration tests, threat and risk assessments, and threat modeling. Gather requirements, recommend and implement security controls, provide technical guidance, and help clients integrate enterprise cybersecurity measures across critical infrastructure sectors.

Lead contract management for a regional portfolio: negotiate and draft contracts, manage contractual lifecycle and risks, coach a Contract Manager, ensure governance and compliance (third‑party screening, GDPR, trade), coordinate with litigation and external counsel, and deliver contractual advice and training to stakeholders.

Provides technical support for high-volume manufacturing processes, investigates deviations, implements corrective actions, and drives continuous improvement. Analyzes process capability, yield, scrap, cycle time, and OEE; conducts DOE, validation, qualification, and statistical studies; maintains PFMEA, SPC, Control Plans, SOPs, and work instructions; supports audits, engineering changes, reliability testing, operator training, and Industry 4.0 initiatives.

Develop and deliver software features across architecture, design, implementation, testing, security, performance, and documentation. Collaborate with Product Owners and multinational agile teams to deliver regular product increments, contribute to automated testing, and support technical quality. The role also involves learning and applying cloud, containerization, cybersecurity, data lake, and agentic development technologies.

Coordinate daily shipments, flight bookings, receiving, inventory control, warehouse operations, shipping documentation, customs compliance, and logistics reporting. The role involves working with production planners, freight forwarders, customers, Quality, Purchasing, and other stakeholders to resolve discrepancies, prevent delays, maintain accurate ERP transactions, and improve operational processes. This is a two-year fixed-term position requiring logistics experience and familiarity with ERP systems such as Oracle or SAP.

Drives profitable growth for mobile connectivity solutions across assigned accounts and territories. Owns account plans, sales pipelines, forecasts, complex RFPs and tenders, commercial strategies, negotiations, and deal closure. Engages telecom operators, MVNOs, IoT providers, and digital service providers, translating customer needs into solution proposals. Builds executive relationships, coordinates cross-functional teams, manages contracts and risks, and supports customer retention, account expansion, and regional strategic initiatives.

Leads end-to-end technology capability transfer engagements from scoping and planning through partner handover and follow-on support. Coordinates engineering, design, and research teams; manages stakeholder expectations, risks, quality standards, timelines, and resources. Develops repeatable handover frameworks, documentation, support practices, and retrospectives while reporting outcomes to lab management and contributing to external positioning.

Manage and grow B2B telecom accounts across Southeast Asia for mobile connectivity products and services. Responsibilities include developing account strategies, generating opportunities, presenting solutions, negotiating contracts, closing deals, forecasting sales, preparing business plans, analyzing markets and competitors, and coordinating technical and commercial proposals. Frequent travel to customer sites and overseas locations is required.

Provides Level 2 operational support for network and cybersecurity infrastructure. Responsibilities include firewall administration, SIEM monitoring, security alert investigation, endpoint protection management, HSM and access-security platform support, vulnerability remediation, patching, hardening, incident response, compliance checks, change management, testing, documentation, and coordination with technical teams and service providers.

Serves as the primary customer contact for inquiries, incidents, and service requests. Coordinates with internal service teams, tracks issues through resolution, manages communications and expectations, monitors service performance, prepares reports, gathers feedback, supports customer reviews, and communicates planned changes. Maintains accurate documentation while ensuring compliance with policies, regulations, and service management practices.

Build rapid prototypes and MVPs for aviation and digital solutions. Develop responsive web applications, dashboards, maps, APIs, integration layers, and real-time event-streaming features. Embed AI and LLM capabilities, test software across multiple levels, apply secure-coding practices, document prototypes, deploy and maintain demonstration platforms, and present solutions to technical and operational stakeholders.

Develop and maintain automated integration, sanity, and regression test suites for AIR Lab applications. Integrate tests into GitLab CI/CD pipelines and containerized environments, assess integration risks across distributed systems, triage failures, manage defects, and report quality risks. Use AI tools such as Claude to generate and analyze tests while validating their correctness. Apply risk-based testing to balance quality gates with delivery speed across POCs, MVPs, and mature products.

Plans and oversees engineering activities across bid and project lifecycles for communication systems. Coordinates multidisciplinary teams, requirements, schedules, resources, risks, technical interfaces, integration, verification, validation, qualification, and customer acceptance. Manages engineering baselines, scope changes, documentation, governance, subcontractors, and stakeholder expectations while ensuring delivery meets cost, schedule, quality, and performance requirements. Frequent international travel is required.

Plans, designs, executes, automates, and documents software testing across FAT, SIT, E2E, UAT, regression, integration, and validation phases. Maintains requirements traceability, investigates defects, analyzes test results, monitors risks and progress, and coordinates with developers, stakeholders, and external interfaces. Supports test automation, performance testing, on-site UAT, documentation, and knowledge sharing while ensuring software quality and timely delivery.

Support high-volume manufacturing operations by stabilizing processes, troubleshooting deviations, implementing corrective actions, and driving continuous improvement. Analyze manufacturing data, conduct process qualification, validation, DOE, capability studies, and statistical analysis. Maintain PFMEA, Control Plans, SPC, work instructions, and process specifications; support audits, reliability testing, engineering changes, operator training, and Industry 4.0 initiatives.

Leads UX strategy, research, requirements elicitation, interaction design, prototyping, and design-system governance for complex operational systems. Manages UX designers, establishes Figma practices, conducts usability validation, and integrates UX into SAFe delivery. Partners with engineering, systems, safety, customers, and project leadership to deliver traceable, accessible designs within fixed schedules and acceptance milestones.

Designs user experiences for complex operational and mission-critical systems. Responsibilities include eliciting UX requirements, conducting user research, creating wireframes and interactive Figma prototypes, contributing to design systems, running usability testing, documenting acceptance criteria, and collaborating with engineers and stakeholders in SAFe agile teams. Delivers UX work packages, validates implemented features, and supports customer reviews and project delivery.

Leads systems engineering for complex digital twin solutions, including requirements, architecture, MBSE, interfaces, integration, verification, validation, cybersecurity, and customer acceptance. Manages engineering teams, technical reviews, traceability, change control, technical risks, and stakeholder coordination across customer, subcontractor, and internal teams. Requires delivery experience across the full lifecycle, ideally in air traffic management, aviation, defense, or another regulated domain.