Teams at TD Bank

Screen and investigate blocked payment messages against sanctions lists, release false positives, escalate potential matches, and resolve payment-process issues. Review transaction data and documentation, support SWIFT correspondence, meet SLA requirements, identify process and risk trends, and assist with UAT, business continuity testing, and improvement projects. The role requires weekend and rotating weekday coverage during APAC hours.

Supports APAC technology and cybersecurity risk management through technology asset and control gap assessments, application and design reviews, audit and regulatory support, remediation tracking, and governance activities. The role evaluates security controls, identifies risks and deficiencies, reviews architecture and risk artifacts, and communicates findings to technical and business stakeholders. It requires 3–5 years of information security, technology risk, GRC, audit, or related experience, with financial services experience and certifications preferred.

Provides desk-side, remote, endpoint, meeting-room, audiovisual, conferencing, and workplace technology support across the Asia Pacific user community. Owns incidents and service requests, supports Microsoft 365, Windows endpoints, Teams Rooms, Webex, printers, mobile devices, and connectivity, and prepares executive meetings and events. Maintains ServiceNow documentation, manages endpoint lifecycles and assets, coordinates with engineering teams and vendors, develops support documentation, and contributes to service improvements, deployments, readiness, and operational continuity.