Teams at Surbana Jurong

Performs civil and structural engineering analysis, design, submissions, and site supervision. Supervises drafting, ensures compliance with statutory standards and codes, coordinates with contractors and project teams, and supports construction administration, quality control, and BIM-based project management.

Prepare electrical services, tender, submission, schematic, and single-line drawings for residential, commercial, industrial, and township developments. Coordinate with engineers and authorities for approvals, and produce 2D and 3D drawings using AutoCAD, ArchiCAD, and Revit. Responsibilities include electrical installations, underground piping, lightning protection, CCTV, and BIM-related drafting.

Lead day-to-day operations of a 24/7 facilities management call centre. Supervise and coach agents, monitor service levels and KPIs, manage fault reports and escalations, oversee client hotlines and contact centre systems, prepare performance reports, and drive process improvements and service excellence.