Teams at Sumsub

Provide L2 technical support for Sumsub's B2B platform: troubleshoot and configure integrations, analyze technical issues, own escalations, coordinate with engineering teams, and communicate solutions to clients in English and Mandarin.

Lead enterprise client onboarding projects, coordinate cross-functional teams, create project plans and communication workflows, and train client teams to drive adoption of Sumsub compliance products for a smooth implementation.

Develop and execute go-to-market strategies for new verticals in Indonesia and APAC, build sales pipelines, and manage the full sales cycle for major accounts. Collaborate with product and marketing teams, represent the company at conferences, educate internal teams on target industries, and serve as an expert in market trends, fraud prevention, and compliance solutions.