Jobs at Stripe

Drive revenue and new client acquisition for Stripe's Optimized Checkout by building a strategic territory and qualified pipeline, engaging executive stakeholders, leading technical and commercial negotiations, collaborating cross-functionally with product, engineering and marketing, and shaping go-to-market playbooks and product feedback.

Lead Stripe’s Payments Engineering team responsible for expanding global card payment capabilities across Asia Pacific, Europe, and the Middle East. Shape payments strategy, develop and mentor engineers, improve technical productivity and reliability, manage team processes, recruit talent, and contribute to engineering-wide initiatives. The role requires strong software development and engineering management experience, technical depth, operational rigor, and the ability to lead cross-functional teams in global environments.

Coordinate high-volume global interviews, partnering with recruiters, interviewers, coordinators, and cross-functional teams to deliver an excellent candidate experience. Manage scheduling efficiently, adapt to changing priorities, handle sensitive information discreetly, and host onsite candidates while ensuring a welcoming and seamless process.

The Head of Communications for APAC will strategize and manage communications initiatives across the region, enhancing Stripe's reputation and influence, while overseeing a team and engaging with users and partners.

Leads Stripe’s APAC Solutions Architecture organization, building and mentoring a high-performing presales engineering team. Partners with sales, marketing, product, professional services, and technical teams to develop go-to-market strategies, support complex customer evaluations, drive revenue, and influence product direction. The role requires executive engagement, customer relationship management, team performance optimization, escalation management, and deep expertise in technical sales, SaaS platforms, APIs, distributed systems, and enterprise architecture.

Own the self-serve growth roadmap for Stripe’s international markets, using customer insights, funnel metrics, and experimentation to improve activation. Partner with engineering to define, prioritize, and ship product experiences, then scale successful experiments through localization and recommendation platforms. The role requires driving 0-to-1 product development, influencing global teams, and tailoring Stripe’s self-serve experience to diverse markets and languages.

Supports Stripe’s Litigation team with bankruptcy and insolvency matters, litigation, regulatory investigations, discovery, legal holds, document production, small claims, and matter management. The role requires managing competing priorities, coordinating with internal partners, maintaining knowledge resources, and escalating issues requiring attorney support across global matters.

Lead Stripe’s partnerships strategy and execution across Southeast Asia. Own relationships with payment methods, financial partners, card networks, banks, and expansion partners from market assessment through launch and performance management. Drive negotiations, regional expansion, partner metrics, risk management, and executive alignment across product, engineering, commercial, legal, compliance, finance, and operations teams.

The role involves managing key accounts, driving sales processes, developing outbound strategies, and collaborating with stakeholders to expand business in the Greater China region.

Leads Stripe’s Product Support team for global markets, managing team performance, development, goals, metrics, reporting, and operational improvements. The role guides user support quality, fosters an inclusive and user-centric culture, and oversees recruiting, training, policy development, process definition, and cross-functional operational projects. Candidates need people-management experience, operational leadership, strong communication, data-driven decision-making, and experience delivering complex projects with multiple stakeholders.

Drive adoption, payment volume, and revenue for Stripe’s local payment methods across APAC. Manage complex B2B sales cycles, develop account and territory strategies, build customer business cases, lead commercial negotiations, and coordinate technical validation, implementation, activation, and expansion. Partner with account executives, customer success, product, engineering, partnerships, and solutions architecture teams while serving as a local payment methods expert.

Develops and executes fraud strategies across APAC markets, monitoring transaction and merchant fraud, investigating emerging threats, defining metrics, and designing scalable controls. Partners with Product, Engineering, Data Science, Operations, and Partnerships to mitigate losses while balancing user experience, conversion, cost, and growth. Assesses launch risks, improves workflows, communicates findings to stakeholders, and drives cross-functional execution using data and analytical judgment.

Partner with global teams to drive international expansion through experiments, data pipelines, dashboards, metrics, and actionable insights. Translate business goals into analytical frameworks, collaborate with product and engineering teams, and deliver reporting, recommendations, and self-service tools that improve stakeholder data literacy and support growth decisions.

Analyze financial data and payment flows, assess data quality and reconciliation accuracy, build production tooling and dashboards, automate compliance reporting, analyze costs, and collaborate with engineering, product, and finance stakeholders. Present findings, participate in technical reviews, and communicate project progress while learning unfamiliar systems and solving operational problems.

Partner with APAC sales teams and senior executives on deal pricing, approvals, escalations, margin guidance, commercial negotiations, and financial recommendations. Develop pricing frameworks, benchmarks, and processes; identify commercial uplift opportunities; and contribute to analytical work that supports Stripe’s pricing philosophy. The role requires financial modeling, strong communication, stakeholder influence, comfort with ambiguity, and experience using LLMs and AI agents to automate research and analysis.

Provide technical product support to Mandarin-speaking users by troubleshooting complex issues through email and phone, using SQL and APIs to analyze data and diagnose problems. Coordinate with Engineering, Product, and Operations teams, lead support process improvements, create self-service documentation, and manage cross-functional initiatives that improve CSAT, contact rates, SLA compliance, and platform reliability.

Build and operate reliable payment integrations and systems at Stripe. Collaborate with engineers and stakeholders on technical projects, participate in code reviews and design discussions, improve system scalability and resilience, and develop tooling, data, and process solutions. The role offers mentorship while developing project ownership, technical leadership, production-system management, and effective communication skills.

Investigate payment system issues using code, SQL, logs, and data pipelines; build and ship production automation and tooling that improve reliability and financial data quality. Participate in code reviews and design discussions, collaborate with engineers and stakeholders, and develop durable solutions for Stripe’s payment operations.

Provide technical support to B2B customers using Metronome, troubleshoot API and integration issues, diagnose escalations with observability tools, develop internal automation, create documentation, and share product feedback with engineering and product teams.

Own end-to-end marketing operations for APAC in-person and online events, including campaign intake, audience segmentation, registration, email execution, attendance tracking, lead scoring, routing, nurture, and sales handoff. Analyze campaign, engagement, and pipeline performance while maintaining data quality, privacy, consent, and governance standards. Partner across Field Marketing, Demand Generation, Marketing Technology, Sales, and offshore teams to manage timelines, risks, dependencies, and scalable operating procedures.