Teams at Sopra Steria

Provides Level 2 end-user and workplace IT support, diagnosing hardware, software, operating-system, connectivity, printing, collaboration, and mobile-device issues. Responsibilities include device deployment, software installation, user and access administration, incident and problem management, asset tracking, ticket documentation, knowledge management, onboarding support, and escalation of complex or high-risk requests. The role supports enterprise users within structured IT service-management processes and contributes to root-cause analysis and continuous improvement.

Supports daily recruitment activities by posting job advertisements, screening and shortlisting candidates, coordinating interviews, maintaining candidate records in the Applicant Tracking System, preparing offer letters, and assisting with onboarding. The intern collaborates with hiring managers and HR, manages recruitment administration, and performs other duties supporting successful hiring.

Lead detection engineering and incident response for a banking SOC across APAC. Develop MITRE-based use cases, perform threat hunting, analyze security events, respond and coordinate remediation, improve SOC playbooks/processes, ensure compliance, and collaborate with global/regional stakeholders.