Sonar Offices

Own a portfolio of customers as a strategic technical advisor, guiding onboarding, adoption, maturity, value realization, and account health. Use AI-driven signals to identify risks and growth opportunities, translate business priorities into technical plans, lead outcome reviews, and provide renewal and expansion insights to Sales. The role requires technical fluency in DevOps, software engineering, CI/CD, Git, code quality, and security, combined with strong communication, analytical ability, and customer-facing judgment.

Leads enterprise sales expansion across Japanese, Korean, and other Asian banking and financial services institutions. Develops strategic account plans, advises C-suite stakeholders, navigates regulated procurement, and closes complex software agreements exceeding USD 50,000. Coordinates solution engineering, product, marketing, and channel teams to deliver AI governance, code quality, security, and DevSecOps solutions. Drives pilots, enterprise standardization, renewals, expansions, and measurable customer value.

Automate and operate production infrastructure across cloud and on-premises environments. Monitor service health, triage critical alerts, manage SLOs and error budgets, develop infrastructure and policy as code, eliminate operational toil, maintain DevSecOps and observability tooling, and participate in incident response and post-mortem improvements. The role also requires expertise in infrastructure, configuration management, networking, IAM, security controls, and reliability engineering.