Teams at Smith & Nephew

Supports international supply chain operations through demand and supply planning, inventory monitoring, KPI dashboard development, performance analysis, process improvement, SAP master data governance, UAT, and cross-functional project support. The intern collaborates with procurement, logistics, finance, quality, and commercial teams on product introductions, pricing updates, documentation, system enhancements, and continuous improvement initiatives.

Manage surgical case bookings, customer orders, billing, quotations, product availability, and logistics coordination for healthcare customers and Sales teams. Provide telephone and email support, maintain accurate SAP records, resolve service and booking issues, manage customer expectations, coordinate with warehouses and carriers, escalate fulfilment risks, and support quality and complaint processes. The role also contributes to process improvements and supplier relationships.

Supports international supply chain operations through demand and supply planning, inventory monitoring, KPI dashboard development, performance analysis, process improvement, SAP master data governance, UAT, and system enhancements. Collaborates with cross-functional teams on logistics, procurement, product introductions, pricing updates, documentation, and SOP development while supporting data governance and quality requirements.