Teams at SimilarWeb

The Customer Success Manager will engage with enterprise clients, enhance their experience, identify upsell opportunities, and ensure account retention through strong relationships and strategic support.

As a Customer Success Manager, you will engage clients by providing strategic guidance, enhancing adoption of the SaaS platform, and managing their accounts to mitigate churn risks and identify upsell opportunities.

Own the full sales cycle for SEA accounts: prospect, qualify, present, negotiate and close deals to meet quarterly quotas. Maintain forecasts and territory plans in Salesforce, use consultative/value-based selling, and cultivate relationships with SME to enterprise prospects.