Teams at Rogo

Own end-to-end go-to-market recruiting across Singapore, Sydney, and Japan. The role will build Rogo’s APAC recruiting presence, manage candidate experience and interview logistics, maintain ATS data, support hiring evaluations, and improve recruiting processes. The recruiter will partner with regional and global leaders to establish scalable hiring practices and attract GTM talent in a fast-growing AI and finance technology company.

Own a portfolio of mid-market APAC accounts, driving adoption, value realization, retention, renewals, and expansion. Build account strategies, manage client relationships, lead QBRs, support financial workflows, monitor customer health, mitigate churn, and relay feedback to product and engineering. The role partners with investment banking and investment professionals while coordinating cross-functional initiatives and demonstrating measurable customer ROI.

Provide chat and email support to APAC B2B SaaS clients, resolve issues within SLAs, diagnose root causes, develop workarounds, and identify process improvements. Collaborate with Support Managers, Product, Engineering, Sales, and Post-Sales teams to share customer insights and improve operations. The role requires strong communication, organization, analytical thinking, customer focus, and comfort working in a fast-paced startup environment involving AI and finance.