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As a Systems Process Specialist at Roche, you will provide support, continuous improvement, and onboarding for business processes and IT applications. Responsibilities include troubleshooting applications related to manufacturing, collaborating with global IT teams, supporting new IT initiatives, and adhering to IT quality standards. Required qualifications include a BS or higher degree in relevant fields and 3 years of experience in the pharmaceutical industry. Knowledge of SAP, EWM, MES, and various IT tools is desirable.

The Application Specialist provides technical applications support for Centralised Diagnostics and Point-of-Care Solutions. Responsibilities include troubleshooting instruments, customer training, ensuring high service standards, and escalating unresolved issues to the global customer support team.