Jobs at Recorded Future

Manage 50–75 customer accounts across ASEAN and ANZ to retain renewal revenue, achieve targets, negotiate contracts, and ensure timely, accurate renewals. Track opportunities in Salesforce and collaborate with account directors, customer success, channel partners, leadership, and customers. The role requires sales experience, strong relationship-building, negotiation, communication, and account management skills in a competitive environment.

Generate qualified sales opportunities across ASEAN through account research, outbound and inbound prospecting, executive-level engagement, discovery calls, and multi-channel outreach. Maintain account intelligence and Salesforce data quality while partnering with Account Directors, Marketing, and other teams. Apply sales methodologies, exceed meeting and pipeline targets, and continuously improve through coaching and enablement.

Own the technical and strategic success of enterprise customer accounts across onboarding, adoption, renewal, and expansion. Advise security teams on threat intelligence, integrations, workflows, and platform optimization; monitor usage and account health; lead executive and technical reviews; mitigate renewal risks; identify growth opportunities; and collaborate with sales, product, intelligence, and data science teams. Mentor colleagues and deliver measurable intelligence-driven business and security outcomes.

Manage and grow a portfolio of enterprise cybersecurity accounts, drive new business and renewals, own full sales cycle using MEDDPICC and value-based selling, engage C-level stakeholders, partner with channels and Customer Success, and consistently meet revenue targets.

Manage and grow enterprise cybersecurity accounts in Indonesia: own full sales cycle, acquire new logos, drive upsell/renewals, use MEDDPICC and value-based selling, and coordinate with partners and Customer Success to meet revenue targets.

Analyze large-scale flow-based network telemetry to identify malicious infrastructure and threat actor behavior. Produce intelligence assessments and reports, lead research projects, collaborate with teams, brief government customers, and apply structured analytic tradecraft to inform public-sector and critical infrastructure decision-making.

The Senior Technical Account Manager drives customer success by overseeing account management, ensuring intelligence platform adoption, conducting reviews, and identifying growth opportunities. They liaise with customers and internal teams, providing strategic advice and developing customer success plans to enhance platform usage and value realization.