Jobs at Prudential plc

Supports agency employee benefits sales by working with actuarial pricing teams on quotes, analyzing sales quotations, assisting new-business processes, explaining and upselling coverage, training channels, handling enquiries, and supporting sales projects. The role requires stakeholder influence, communication, presentation, negotiation, employee benefits experience, CMFAS certifications, and a relevant bachelor's degree.

Prepare and analyze IFRS results and forecasts, support business planning and RBC-related projects, produce accurate annual reports and financial statements, and ensure compliance with accounting standards and regulatory requirements. The role also manages ad hoc regulatory process changes and supports new colleagues. Candidates need financial accounting experience, strong technical accounting knowledge, analytics skills, insurance industry understanding, an ACCA qualification, and a finance degree.

Supports daily distribution operations by reviewing sales activity and campaign applications, coordinating marketing material approvals, processing appeals and agency applications, maintaining team SOPs, and coordinating projects. The role requires strong attention to detail, communication, teamwork, advanced Microsoft Office skills, and 1–2 years of operations or distribution support experience, preferably in insurance or financial services.

Drive incremental Employee Benefits and Group Affinity business through Prudential’s Partnership Channel. Responsibilities include prospecting, lead generation, sales presentations, target achievement, client account management, renewals, employee communication sessions, stakeholder engagement, and implementing sales initiatives and products. The role requires at least three years of relevant employee benefits experience, strong communication and negotiation skills, stakeholder management ability, and CMFAS M5, M9, M9A, and HI certifications.

Reviews requirements, user stories, UAT plans, test cases, test results, evidence, and defect resolutions for completeness and coverage. Performs functional testing of the Life Asia insurance system across the policy lifecycle, including issuance, servicing, claims, and maturity. Executes tests, validates outcomes, documents results, supports sign-off, identifies risks and gaps, and collaborates with business analysts, developers, and compliance teams to ensure quality and regulatory compliance.

Supports user acceptance testing for the PRUForce 2.5 platform, including test execution, defect logging, enhancement validation, and user feedback gathering. Coordinates with business users and project stakeholders on testing, training, change management, and adoption activities. Prepares reports, process documentation, user guides, testing materials, and management updates while helping identify system improvements and support platform readiness across the agency force.

Leads Prudential’s agency digital transformation portfolio, including product ownership, business design, requirements, prioritization, delivery governance, UAT, adoption, and platform performance. Oversees the transformation team, coordinates cross-functional stakeholders, drives agency-force activation, and supports strategic planning, reporting, investment decisions, business cases, and ACR deliverables.

Leads customer insights and market research initiatives using qualitative and quantitative methods, including surveys, focus groups, user testing, and workshops. Delivers actionable insights for customer experience, product design, marketing, communications, and stakeholder strategy. Prioritizes research requests, manages internal and external partners, oversees budgets, presents findings to senior stakeholders, and supports initiatives that improve customer experience and NPS.

Price insurance products to meet financial and regulatory benchmarks; support product delivery, respond to product design queries, apply actuarial techniques to business decisions, and contribute to ad-hoc projects and pricing framework understanding.

Lead and run PFA's enterprise controls framework and governance, ensuring alignment to MAS and group standards. Own outsourcing/TPRM governance, operational controls, issue management, MI/reporting, and enterprise data governance. Act as senior escalation point for control breakdowns, partner with CEO and management to uplift governance, drive remediation, and report to senior stakeholders.

The role involves supporting AML/ABC regulatory compliance, establishing frameworks, overseeing investigations, and conducting risk assessments. It includes project management and training responsibilities.

The AI Engineer supports the global AI sandbox, develops AI solutions, conducts R&D, and collaborates with cross-functional teams to deliver high-quality AI products.

The Sales Surveillance Manager role involves administering sales regulatory frameworks, analyzing sales quality, conducting reviews, and improving advisory standards through collaboration and training.

Join the IFRS17 reporting team at Prudential, providing actuarial support, analyzing results, and improving reporting tools and processes for IFRS17 financials.

The Cluster Head will lead a team of Business Development Managers, drive sales, manage stakeholder communication, and develop agency sales campaigns.

Manage end-to-end disbursement operations including daily payment processing, balance sheet and bank reconciliations, month-end close tasks, system troubleshooting, audit support, and process improvements to ensure accurate, timely, and compliant financial operations.

The role drives recruitment and manpower growth, formulates policies, and enhances workflows, while collaborating with agency leaders and providing data analysis for performance management.

Lead the product vision, roadmap, delivery, and business benefit realization for customer- and distributor-focused software platforms. Manage software engineering and business analyst teams, align stakeholders, plan resources, and drive platform capabilities. The role requires strong digital product management, UX, analytics, communication, negotiation, Agile delivery, vendor engagement, and insurance industry knowledge.

Manage risk and compliance activities, including marketing material approvals, compliance testing, conflict-of-interest reviews, business continuity exercises, outsourcing assessments, operational risk evaluations, RCSA guidance, audit coordination, regulatory reporting, and action-item tracking. The role partners with stakeholders to maintain regulatory compliance, strengthen controls, remediate gaps, and support risk and compliance programs.

Process end-to-end policy transactions for Shield policies including client and policy-level changes, payouts, enquiries, appeals, and escalations. Administer requests per guidelines, approve payments within limits, maintain SOPs, identify process improvements, support Financial Consultants and customers, draft business requirements for tech, review UAT, and monitor implementations.