Jobs at Prudential plc

Reviews, assesses, and approves life and health insurance claims within service timelines while ensuring accuracy, policy compliance, and regulatory adherence. Handles claim investigations, service recovery, customer inquiries, complaints, and medical clarifications with hospitals and clinics. Participates in assigned projects and provides quality customer service. Requires four years of life and health claims assessment experience, knowledge of anatomy and disease management, relevant professional qualifications, and a biology or life sciences degree.

Manages agency distribution sales activities, reporting, initiatives, incentives, recruitment support, compliance coordination, process improvements, and relationships with Agency Leaders and Financial Consultants. The role monitors sales performance, supports promotions and recognition programs, resolves agency issues, and collaborates with internal teams to strengthen productivity and alignment with organizational goals.

Develops and manages internal corporate communications, including articles, posts, videos, photos, presentations, speeches, and employee updates. The role involves editing communications, maintaining an editorial calendar, collaborating with business units, supporting employee and agency town halls, coordinating stakeholder visits and major events, and engaging senior stakeholders in a fast-paced environment.

Support Prudential Singapore’s IFRS 17 actuarial reporting, including standards interpretation, business requirements, ETL and actuarial model improvements, UAT, data preparation, forecasting, reconciliations, results analysis, audits, and process re-engineering. The role coordinates local and regional stakeholders, ensures auditable reporting controls, and provides actuarial insight across multiple reporting bases.

Leads and governs end-to-end product delivery and launches across multiple platforms. Establishes delivery plans, manages risks and dependencies, oversees requirements, solution design, UAT, defects, releases, implementation, training, and post-launch assurance. The role drives stakeholder alignment, regulatory compliance, continuous improvement, and governance while managing, coaching, and developing the Product Delivery team.

Supports product delivery and implementation by gathering business requirements, documenting process enhancements, creating user acceptance testing scenarios, executing UAT, tracking defects, preparing training materials, supporting users, and verifying system deployments. The role collaborates with business stakeholders, team leads, and application management teams to deliver insurance product enhancements.

Leads insurance product delivery and launch activities from requirements definition through UAT, defect resolution, implementation, and post-deployment verification. Coordinates cross-functional stakeholders, manages risks and timelines, documents business rules and solution designs, develops training materials, ensures governance and compliance, and drives continuous improvement. The role also provides team oversight, quality assurance, coaching, and delivery guidance.

Drive digital transformation initiatives for distribution channels by identifying AI, automation, and data opportunities; translating business needs into product requirements; coordinating development, UAT, governance, deployment, and defect resolution; and supporting adoption and continuous improvement. The role partners with business, technology, compliance, and risk teams while managing stakeholders, delivery risks, platform operations, and responsible AI controls.

Performs first-line Fit and Proper assessments, due diligence reviews, enhanced monitoring recommendations, sanctions, case tracking, escalations, and audit-ready documentation. The role monitors compliance conditions through closure, maintains accurate records and operational reports, identifies control weaknesses and process improvements, and supports workflow, tracker, dashboard, and reporting enhancements within financial services or insurance.

Designs and validates scalable, secure, cost-effective technology solutions aligned with business objectives and enterprise standards. The role translates business requirements into architectural blueprints, integration patterns, and technology stacks; leads proof-of-concepts; collaborates with business and IT teams; resolves technical dependencies; and drives modernization, simplification, performance, and scalability improvements across applications and platforms.

Supports product delivery and implementation by gathering business requirements, documenting process enhancements, creating UAT scenarios, executing testing, tracking defects, preparing SOPs and training materials, supporting users, and verifying system deployments. The role collaborates with business and application management teams to deliver product enhancements effectively.

Supports end-to-end product launches by defining business requirements, coordinating User Acceptance Testing, managing defects, verifying post-deployment results, and maintaining SOPs, user guides, and training materials. The role collaborates with business, technology, and operations stakeholders to meet delivery timelines, manage risks, uphold governance standards, and identify process improvements.

Drives recruitment and manpower growth for the Agency Division by guiding Agency Leaders, identifying quality Financial Representatives, overseeing onboarding, tracking performance standards, and supporting retention and career progression. Leads recruitment initiatives, conducts interviews and assessments, manages stakeholders, and ensures alignment with company strategies and targets.

The AI Governance Manager will lead AI governance initiatives, ensuring ethical AI system deployment while overseeing compliance, risk assessment, and stakeholder engagement.

Supports the Sales Proposition Lead by translating product strategy, customer insights, market trends, and product features into value propositions, sales narratives, commercialization plans, launch materials, and distributor enablement. Coordinates cross-functional initiatives across Product, Distribution, Marketing, Customer, and Training teams, evaluates competitive positioning, gathers feedback, tracks performance, and recommends improvements to drive growth across protection, health, wealth, and retirement segments.

Price insurance products according to financial benchmarks and regulatory requirements. Support product delivery, launches, product feature and design queries, actuarial decision-making, and ad hoc projects. The role requires actuarial technical expertise, analytical problem-solving, stakeholder collaboration, and familiarity with Prophet, ALS, SQL, DCS, or Alteryx. Candidates should have at least five years of actuarial experience, progress toward professional actuarial qualifications, and a relevant degree.

Leads product proposition development across protection, health, wealth, and retirement products. Translates customer insights, market trends, and product features into value propositions, sales narratives, messaging platforms, and commercialization plans. Partners with Product, Marketing, Distribution, Customer, and Training teams on launches, campaigns, sales enablement, and distributor engagement. Monitors competitive positioning and recommends proposition enhancements based on business performance and market feedback.

Supports the Head of Product Strategy and Innovation by analyzing markets, competitors, customers, and portfolio performance. Develops strategic options, business cases, product roadmaps, and innovation recommendations across insurance segments. Coordinates cross-functional workstreams, research, planning, and governance materials while translating complex information into clear recommendations for senior leadership.

Supports projects and daily business activities across assigned teams, including research, data gathering, reporting, presentations, documentation, stakeholder collaboration, and process improvement. Interns gain practical experience in financial services, communication, teamwork, problem-solving, project execution, and professional development while contributing to business priorities.

Leads digital transformation for agency platforms, translating agent needs into product requirements and scalable features. Oversees UAT, release readiness, defect management, performance evaluation, and delivery governance. Coordinates Tech, Digital, Data, Finance, and agency stakeholders while aligning roadmaps and dependencies. Drives platform adoption through segmentation, training, behavioral nudges, and agency activation. Supports strategic planning, performance reporting, steering committees, and executive stakeholder updates.