Jobs at Prudential plc

Lead customer analytics and insights to support acquisition, retention, cross-sell, and lifecycle strategies. Build segmentation, propensity models, dashboards, and KPI frameworks; ensure data quality and PDPA compliance; partner with IT, distribution, and business leaders to operationalize insights and support strategic planning.

Lead acquisition, partnerships, and lead-generation initiatives across channels; manage NBP budgets; develop data-driven insight functions; collaborate with Marketing, Distribution, Tech and Compliance; enforce lead compliance and risk controls; train OneAgency on lead activation to maximize conversion and ROI.

The IT Governance Specialist strengthens cybersecurity by overseeing IT controls, conducting access reviews, and managing IAM, ensuring compliance with regulations.

Manage end-to-end disbursement operations including insurance payouts, commissions, and bank transfers; perform balance sheet reconciliations and month-end close tasks; troubleshoot finance systems; drive process improvements; prepare audit documentation and support finance projects.

Perform end-to-end finance operations including general ledger, commission and expense processing, reconciliations, provisions/accruals, UAT and data validation. Manage distribution reports, support monthly closes, escalate discrepancies, assist new initiative rollouts, and contribute to ad-hoc projects while ensuring compliance with policies and regulatory requirements.

Develop and deploy enterprise-grade AI and Generative AI solutions, working on applications like LLM and RAG, ensuring operational stability.

Lead and run PFA's enterprise controls framework and governance, ensuring alignment to MAS and group standards. Own outsourcing/TPRM governance, operational controls, issue management, MI/reporting, and enterprise data governance. Act as senior escalation point for control breakdowns, partner with CEO and management to uplift governance, drive remediation, and report to senior stakeholders.

Price insurance products to meet financial and regulatory benchmarks; support product delivery, respond to product design queries, apply actuarial techniques to business decisions, and contribute to ad-hoc projects and pricing framework understanding.

The Process Improvement Manager will oversee projects and initiatives in manpower management, focusing on process enhancements, compliance, stakeholder engagement, and operational oversight.

The role involves processing policy service requests, assessing escalations, providing support to financial consultants, and identifying process improvements within policy services.

Execute end-to-end disbursement operations including daily payments, reconciliations, and month-end close. Troubleshoot finance systems (Life Asia, Oracle, Anaplan, Alteryx), drive process improvements, prepare audit documentation, and support finance projects to ensure accurate, timely, and compliant financial operations.

Manage end-to-end disbursement operations including daily payment processing, balance sheet and bank reconciliations, month-end close tasks, system troubleshooting, audit support, and process improvements to ensure accurate, timely, and compliant financial operations.

The AI Governance Officer will ensure ethical AI practices in the AI Lab, supporting project teams throughout the AI SDLC and managing governance compliance.

The role involves supporting AML/ABC regulatory compliance, establishing frameworks, overseeing investigations, and conducting risk assessments. It includes project management and training responsibilities.

The AI Engineer supports the global AI sandbox, develops AI solutions, conducts R&D, and collaborates with cross-functional teams to deliver high-quality AI products.

The External Communications Manager develops media strategies, builds relationships with journalists, and manages corporate messaging to enhance Prudential's brand and public presence.

Join the IFRS17 reporting team at Prudential, providing actuarial support, analyzing results, and improving reporting tools and processes for IFRS17 financials.

The Cluster Head will lead a team of Business Development Managers, drive sales, manage stakeholder communication, and develop agency sales campaigns.

The role involves driving employee engagement via impactful corporate communication, crafting content for internal platforms, and coordinating major corporate initiatives and events.

Responsible for driving the development and adoption of digital strategies for distribution channels, managing stakeholder and change management processes.