Jobs at Prudential plc

Drive digital transformation initiatives for distribution channels by identifying AI, automation, and data opportunities; translating business needs into product requirements; coordinating development, UAT, governance, deployment, and defect resolution; and supporting adoption and continuous improvement. The role partners with business, technology, compliance, and risk teams while managing stakeholders, delivery risks, platform operations, and responsible AI controls.

Performs first-line Fit and Proper assessments, due diligence reviews, enhanced monitoring recommendations, sanctions, case tracking, escalations, and audit-ready documentation. The role monitors compliance conditions through closure, maintains accurate records and operational reports, identifies control weaknesses and process improvements, and supports workflow, tracker, dashboard, and reporting enhancements within financial services or insurance.

Designs and validates scalable, secure, cost-effective technology solutions aligned with business objectives and enterprise standards. The role translates business requirements into architectural blueprints, integration patterns, and technology stacks; leads proof-of-concepts; collaborates with business and IT teams; resolves technical dependencies; and drives modernization, simplification, performance, and scalability improvements across applications and platforms.

Supports product delivery and implementation by gathering business requirements, documenting process enhancements, creating UAT scenarios, executing testing, tracking defects, preparing SOPs and training materials, supporting users, and verifying system deployments. The role collaborates with business and application management teams to deliver product enhancements effectively.

Supports end-to-end product launches by defining business requirements, coordinating User Acceptance Testing, managing defects, verifying post-deployment results, and maintaining SOPs, user guides, and training materials. The role collaborates with business, technology, and operations stakeholders to meet delivery timelines, manage risks, uphold governance standards, and identify process improvements.

Drives recruitment and manpower growth for the Agency Division by guiding Agency Leaders, identifying quality Financial Representatives, overseeing onboarding, tracking performance standards, and supporting retention and career progression. Leads recruitment initiatives, conducts interviews and assessments, manages stakeholders, and ensures alignment with company strategies and targets.

The AI Governance Manager will lead AI governance initiatives, ensuring ethical AI system deployment while overseeing compliance, risk assessment, and stakeholder engagement.

Supports the Sales Proposition Lead by translating product strategy, customer insights, market trends, and product features into value propositions, sales narratives, commercialization plans, launch materials, and distributor enablement. Coordinates cross-functional initiatives across Product, Distribution, Marketing, Customer, and Training teams, evaluates competitive positioning, gathers feedback, tracks performance, and recommends improvements to drive growth across protection, health, wealth, and retirement segments.

Price insurance products according to financial benchmarks and regulatory requirements. Support product delivery, launches, product feature and design queries, actuarial decision-making, and ad hoc projects. The role requires actuarial technical expertise, analytical problem-solving, stakeholder collaboration, and familiarity with Prophet, ALS, SQL, DCS, or Alteryx. Candidates should have at least five years of actuarial experience, progress toward professional actuarial qualifications, and a relevant degree.

Leads product proposition development across protection, health, wealth, and retirement products. Translates customer insights, market trends, and product features into value propositions, sales narratives, messaging platforms, and commercialization plans. Partners with Product, Marketing, Distribution, Customer, and Training teams on launches, campaigns, sales enablement, and distributor engagement. Monitors competitive positioning and recommends proposition enhancements based on business performance and market feedback.

Supports the Head of Product Strategy and Innovation by analyzing markets, competitors, customers, and portfolio performance. Develops strategic options, business cases, product roadmaps, and innovation recommendations across insurance segments. Coordinates cross-functional workstreams, research, planning, and governance materials while translating complex information into clear recommendations for senior leadership.

Supports projects and daily business activities across assigned teams, including research, data gathering, reporting, presentations, documentation, stakeholder collaboration, and process improvement. Interns gain practical experience in financial services, communication, teamwork, problem-solving, project execution, and professional development while contributing to business priorities.

Leads digital transformation for agency platforms, translating agent needs into product requirements and scalable features. Oversees UAT, release readiness, defect management, performance evaluation, and delivery governance. Coordinates Tech, Digital, Data, Finance, and agency stakeholders while aligning roadmaps and dependencies. Drives platform adoption through segmentation, training, behavioral nudges, and agency activation. Supports strategic planning, performance reporting, steering committees, and executive stakeholder updates.

Leads the Level 2 application support function, overseeing SLA performance, incident resolution, escalation governance, staffing, and team development. Drives root cause analysis, problem management, operational resilience, runbook improvements, monitoring, and reduction of recurring incidents. The role coordinates with Level 1, Level 3, IT Operations, major incident management, engineering teams, vendors, and business stakeholders while ensuring compliance with ITIL, governance, and audit requirements.

University undergraduates will support AI-related internships across Prudential, with placements spanning AI development, business applications, data analytics, and responsible AI governance. Interns will contribute to real projects, collaborate with business and technology teams, strengthen analytical and problem-solving skills, and receive structured learning and mentorship in a financial-services environment.

Owns the target-state architecture for technology platforms and core services, including core systems, APIs, cloud platforms, integrations, and data platforms. Acts as design authority for enterprise initiatives, leads modernization and technical risk management, establishes architecture standards, and ensures security, resilience, compliance, and cost effectiveness. Leads the Singapore architecture team and collaborates with executives, security, data, business, and delivery stakeholders.

Leads end-to-end delivery of cross-functional projects from initiation through closure. Responsibilities include planning scope, timelines, resources, budgets, governance, risks, stakeholder communications, change adoption, compliance, vendor coordination, handover, and post-implementation reviews. The role partners with business, technology, operations, risk, finance, and external stakeholders to ensure projects meet strategic objectives and delivery commitments.

Own the vision, roadmap, prioritization, and delivery of Prudential Financial Advisers’ digital, data, automation, and AI-enabled products. Translate business needs into product requirements, backlogs, user journeys, acceptance criteria, and measurable outcomes. Coordinate Agile delivery, stakeholder alignment, risks, budgets, vendors, operational readiness, and reporting while guiding cross-functional technology teams. The role also evaluates AI and automation opportunities and manages products such as the PFA website and PRUEasy Quote.

Leads technology and data governance for Prudential Financial Advisers Singapore. Responsibilities include implementing governance frameworks, coordinating audits and regulatory requests, tracking technology and data remediation issues, managing data owners and stewards, maintaining metadata and data lineage, designing data quality rules, overseeing governance checkpoints, and preparing management reporting. The role requires extensive stakeholder coordination across technology, risk, compliance, audit, and business teams in a regulated financial services environment.

Analyzes sales and distribution performance data to deliver forecasts, reports, dashboards, and actionable insights. Supports channel strategy, compensation analysis, KPI monitoring, and business decision-making. Builds automated reporting and AI-enabled analytics solutions using tools such as Qlik, Power BI, Python, and generative AI. Ensures data accuracy, security, governance, and validation while communicating findings to internal teams and external partners.