Teams at PRISM+

Support hardware product lifecycle through market and supplier research, competitor benchmarking, product testing and validation, documentation, and packaging oversight. Provide administrative project support and report issues to development teams.

The Aircon Operation Intern will document operational processes, suggest optimizations, assist with IT platform changes, support after-sales activities, and respond to customer inquiries.

Lead and develop the Customer Experience team to manage end-to-end customer journeys. Analyze feedback and metrics, collaborate cross-functionally to resolve pain points, optimize CRM tools, drive continuous improvement initiatives, and implement CX standards and projects to enhance satisfaction and operational efficiency.