Teams at Plume Design, Inc

Provides technical post-sales support for APAC enterprise and service-provider customers. Manages accounts and projects, triages and troubleshoots platform issues, coordinates cross-functional and vendor teams, supports API users, defines feature requirements, leads testing and implementation, and communicates product improvement recommendations. Serves as the subject matter expert for Plume’s cloud platform, networking technologies, gateway devices, APIs, and firmware integrations.