PitchBook
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The Account Associate at PitchBook will collaborate with the Account Management & Customer Success team to engage customers, achieve demo volume goals, manage inbound pipelines, and ensure client satisfaction while contributing to account growth. They will use tools like Salesforce and Outreach to document interactions and strategize account expansion.
The Dataset Team Lead at PitchBook manages a team focusing on improving the quality and efficiency of data in the PitchBook Platform. Responsibilities include onboarding, performance reviews, market intelligence compilation, and collaboration across global teams to maintain SLAs and drive operational improvements.
As a Customer Success Associate at PitchBook, you will focus on driving account expansion by building strong relationships with clients, understanding their business needs, and working alongside Account Managers to identify growth opportunities. You'll achieve engagement goals, document client interactions, and utilize multiple sales tools to enhance customer experiences.
The Data Operations Team Lead at PitchBook is responsible for managing a team to enhance data quality and efficiency within the PitchBook platform. Key responsibilities include onboarding new team members, conducting performance reviews, compiling market intelligence, and coordinating workflows with the Mumbai Data Operations team to meet organizational standards.
As an Analyst, Private Capital, you will conduct research and analysis on alternative investments, focusing on private equity and venture capital. Your role involves writing reports, developing research frameworks, and collaborating with data analysis teams to provide actionable insights for clients in the private capital industry.
The Customer Support Specialist will provide Tier 1 support to PitchBook clients via phone, email, and chat. Responsibilities include troubleshooting customer issues, documenting interactions in Salesforce, and ensuring customer satisfaction by working collaboratively with team members and global teams.