Teams at PALO IT

Manage APAC IT operations, infrastructure, devices, networks, SaaS access, onboarding and offboarding, system maintenance, backups, user support, documentation, asset inventory, security compliance, vendors, and procurement. The role also drives automation, monitoring, operational improvements, and scalable technology processes across international teams.

Lead AI pilot and transformation programs for enterprise clients, including discovery, roadmap development, stakeholder alignment, capability building, metrics, and change management. Coach delivery teams on AI-augmented software development, help establish AI Centers of Excellence, and co-design multi-agent toolchains and automation. Support presales, thought leadership, and methodology development while integrating emerging AI tools into structured delivery practices.

Lead client AI transformation programs from discovery through deployment, including roadmaps, stakeholder alignment, capability building, metrics, and AI Centre of Excellence setup. Coach delivery teams on AI-augmented software development, co-design agentic toolchains and multi-agent systems, evaluate emerging AI tools, support presales, and contribute to thought leadership through articles, events, frameworks, and playbooks.