Jobs at OpenAI

Design, build, evaluate, and deploy AI systems for enterprise customers, taking solutions from use-case definition and architecture through production launch and scale. Develop prototypes, integrations, evaluation harnesses, and reusable tooling while resolving complex technical challenges involving reliability, latency, cost, safety, security, governance, and observability. Partner with customer and internal engineering teams to drive adoption, measurable business outcomes, and product improvements.

Leads product and site quality across datacenter infrastructure manufacturing and deployment. Responsibilities include supplier qualification, vendor audits, quality metrics, site and fixture validation, yield improvement, root-cause analysis, CAPA, and process improvement. The role partners with engineering, sourcing, manufacturing, and operations teams to ensure reliable, on-time delivery and compliance with quality standards. Approximately 30% domestic and international travel is required.

Lead and develop a team of Applied AI Engineers serving enterprise customers across Southeast Asia. Oversee AI solution design, production implementation, reliability, security, evaluation, adoption, and expansion. Coach engineers, handle technical escalations, establish prioritization and coverage models, develop reusable architectures and enablement, and translate customer needs into product feedback. Partner with executives and cross-functional teams while building scalable processes, measuring outcomes, hiring talent, and fostering an inclusive, high-performing organization.

The Hardware Engineer will design, develop, and integrate complex hardware systems for new AI-driven devices, collaborating with various teams and debugging system-level issues to ensure quality production.

Provides advanced technical support for strategic enterprise customers using the OpenAI API. Responsibilities include troubleshooting complex production issues, designing monitoring and alerting workflows, leading incident response, conducting root cause analyses, improving support operations through automation and AI, and partnering with Infrastructure and Engineering teams on reliability and operational readiness. The role includes weekend and holiday coverage and operates in a hybrid Singapore office model.

Provides bilingual Korean and English technical support for enterprise customers using OpenAI products. Troubleshoots API failures, integrations, authentication errors, and production incidents through log analysis, debugging, reproduction, and live incident support. Partners with Engineering, Product, Operations, and Go-to-Market teams to resolve escalations, prevent recurring issues, and improve customer experience. Builds automation and AI-powered workflows using scripting and emerging AI tools. Provides occasional holiday and weekend on-call coverage.

Own technical strategy and customer outcomes for a portfolio of enterprise accounts using OpenAI solutions. Lead AI discovery, architecture, evaluations, prototypes, workshops, deployment planning, adoption, and production readiness. Partner with executives, engineers, sales, product, research, security, and delivery teams to define use cases, roadmaps, governance, and measurable business impact. Serve as the primary technical advisor while coordinating specialists and translating customer insights into improved products and reusable practices.

Partner with advertisers and agencies during pre-sales, onboarding, and growth to design and troubleshoot advertising measurement, integration, data activation, and campaign solutions. Lead technical discovery, build demos and proofs of concept, guide launch readiness, resolve implementation issues, create scalable documentation, train internal teams, and influence product roadmaps through cross-functional collaboration.

As a Business Development Representative, you will engage with enterprise clients, develop sales strategies, and convert product usage into qualified opportunities, focusing on AI adoption for large organizations.

The APAC Sales Development Leader will build and lead the Sales Development organization, scale pipeline generation, and create a regional engagement strategy with enterprise customers across Asia Pacific.

Manage key accounts and drive sales strategies in AI for the Financial Services industry, focusing on achieving revenue targets and collaborating with various teams.

Manage strategically important startup accounts across Singapore, owning customer relationships, consumption, contracted revenue, forecasts, and account strategies. Partner with deployment, solutions, product, engineering, and research teams to support customers building with OpenAI APIs and SDKs. Analyze account and market intelligence, communicate technical concepts, advocate for startup needs, contribute to corporate strategy, and support team hiring, onboarding, and culture development.

Provide commercial legal support across APAC by advising sales, partnerships, finance, procurement, operations, product, and engineering teams. Draft and negotiate complex commercial agreements, identify transaction-related legal and regulatory issues, develop scalable legal processes, and advise on AI, technology, privacy, product, compliance, and regulatory matters. Collaborate with OpenAI’s global legal team across jurisdictions.

Support the GM, APAC and VP, APAC Sales by managing complex calendars, international travel, communications, workflows, and operating rhythms across APAC and U.S. teams. Build trusted stakeholder relationships, coordinate executive visits and high-stakes projects, optimize processes, track priorities, and handle sensitive information with discretion. The role requires independent judgment, cross-cultural fluency, operational rigor, and adaptability in a fast-changing technology environment.

The Regional Manager will lead OpenAI's advertising business in APAC, overseeing Client Partners and Customer Success Managers, driving revenue growth, and establishing partnerships across the region.

Provide high-touch technical support for OpenAI products, troubleshoot complex issues, automate tooling with scripting/AI, partner with engineering and product to drive improvements, and support on-call coverage.

Qualify and advance enterprise AI opportunities by converting product usage, pilots, and inbound demand into high-conviction deals. Partner with Account Directors on account strategy, run targeted outbound and discovery, map stakeholders, contribute pipeline reviews, and build AI-enabled GTM workflows to scale prospecting and qualification.

The APAC Developer Marketing Lead will create regional marketing strategies targeting developers, enhancing awareness, education, and product adoption through effective programs and partnerships.

The Technical Deployment Lead will oversee and manage the delivery of complex systems to customers, ensuring alignment with business outcomes and driving adoption through effective execution and change management.

Lead mid-market APAC account portfolio and GTM strategy for OpenAI. Drive outbound lighthouse deals, partner-led programmatic sales, own consumption revenue targets and forecasts, and collaborate with solutions, research engineering, and executives to deploy AI solutions. Support hiring, onboarding, and company culture development.