Jobs at OpenAI

Own end-to-end recruiting for APAC business roles, partnering with senior leaders to define hiring strategies, build diverse talent pipelines, assess candidates, and deliver exceptional hiring outcomes. The role requires strategic talent partnership, market intelligence, stakeholder management, process improvement, and coordination with People, Legal, and Compensation teams across global hiring environments.

Leads APAC compensation and benefits strategy, benchmarking, offer decisions, regional benefits operations, governance, communications, and process automation. Partners with HR, Recruiting, Finance, Legal, Payroll, leadership, and vendors to adapt global Total Rewards programs to local market and regulatory requirements across APAC, with a focus on employee experience, data integrity, compliance, and scalable execution.

Lead end-to-end production deployments of frontier AI models for strategic customers. Responsibilities include discovery, technical scoping, system design, full-stack development, customer collaboration, adoption guidance, production rollout, and deployment optimization. The role also contributes production code, creates reusable tools and playbooks, manages delivery trade-offs, and provides feedback to Research and Product teams. Business-level Korean fluency, customer-facing engineering experience, and approximately 50% travel are required.

Lead ChatGPT growth strategy and execution in Singapore across acquisition, activation, retention, and monetization. Partner with regional and central teams to identify local user needs, prioritize product improvements, run performance marketing and product experiments, manage growth scorecards, and scale segmentation, lifecycle, and experimentation capabilities. Use cohort analysis, incrementality, CAC, LTV, payback, and contribution margin to measure impact and guide investment.

Provide advanced technical support for premium customers by diagnosing API, integration, authentication, performance, and production issues. Analyze logs and telemetry, reproduce failures, coordinate incident response, communicate with stakeholders, and drive root-cause resolution. Develop customer-specific runbooks, monitoring, automation, and postmortem improvements while partnering with Engineering, Product, Technical Success, and Go-to-Market teams to improve reliability and customer outcomes.

Lead and scale APAC deal strategy as a hands-on commercial leader. Partner with account teams on high-value, complex deals to develop proposals, ROI analyses, negotiation strategies, and value narratives. Build repeatable frameworks, tools, and AI-enabled deal workflows, and mobilize cross-functional stakeholders (Pricing, Finance, Legal, Product) to close strategic, first-of-kind commercial opportunities.

Design, build, evaluate, and deploy AI systems for enterprise customers, taking solutions from use-case definition and architecture through production launch and scale. Develop prototypes, integrations, evaluation harnesses, and reusable tooling while resolving complex technical challenges involving reliability, latency, cost, safety, security, governance, and observability. Partner with customer and internal engineering teams to drive adoption, measurable business outcomes, and product improvements.

Leads product and site quality across datacenter infrastructure manufacturing and deployment. Responsibilities include supplier qualification, vendor audits, quality metrics, site and fixture validation, yield improvement, root-cause analysis, CAPA, and process improvement. The role partners with engineering, sourcing, manufacturing, and operations teams to ensure reliable, on-time delivery and compliance with quality standards. Approximately 30% domestic and international travel is required.

Lead and develop a team of Applied AI Engineers serving enterprise customers across Southeast Asia. Oversee AI solution design, production implementation, reliability, security, evaluation, adoption, and expansion. Coach engineers, handle technical escalations, establish prioritization and coverage models, develop reusable architectures and enablement, and translate customer needs into product feedback. Partner with executives and cross-functional teams while building scalable processes, measuring outcomes, hiring talent, and fostering an inclusive, high-performing organization.

The Hardware Engineer will design, develop, and integrate complex hardware systems for new AI-driven devices, collaborating with various teams and debugging system-level issues to ensure quality production.

Provides advanced technical support for strategic enterprise customers using the OpenAI API. Responsibilities include troubleshooting complex production issues, designing monitoring and alerting workflows, leading incident response, conducting root cause analyses, improving support operations through automation and AI, and partnering with Infrastructure and Engineering teams on reliability and operational readiness. The role includes weekend and holiday coverage and operates in a hybrid Singapore office model.

Provides bilingual Korean and English technical support for enterprise customers using OpenAI products. Troubleshoots API failures, integrations, authentication errors, and production incidents through log analysis, debugging, reproduction, and live incident support. Partners with Engineering, Product, Operations, and Go-to-Market teams to resolve escalations, prevent recurring issues, and improve customer experience. Builds automation and AI-powered workflows using scripting and emerging AI tools. Provides occasional holiday and weekend on-call coverage.

Own technical strategy and customer outcomes for a portfolio of enterprise accounts using OpenAI solutions. Lead AI discovery, architecture, evaluations, prototypes, workshops, deployment planning, adoption, and production readiness. Partner with executives, engineers, sales, product, research, security, and delivery teams to define use cases, roadmaps, governance, and measurable business impact. Serve as the primary technical advisor while coordinating specialists and translating customer insights into improved products and reusable practices.

Partner with advertisers and agencies during pre-sales, onboarding, and growth to design and troubleshoot advertising measurement, integration, data activation, and campaign solutions. Lead technical discovery, build demos and proofs of concept, guide launch readiness, resolve implementation issues, create scalable documentation, train internal teams, and influence product roadmaps through cross-functional collaboration.

As a Business Development Representative, you will engage with enterprise clients, develop sales strategies, and convert product usage into qualified opportunities, focusing on AI adoption for large organizations.

The APAC Sales Development Leader will build and lead the Sales Development organization, scale pipeline generation, and create a regional engagement strategy with enterprise customers across Asia Pacific.

Manage key accounts and drive sales strategies in AI for the Financial Services industry, focusing on achieving revenue targets and collaborating with various teams.

Manage strategically important startup accounts across Singapore, owning customer relationships, consumption, contracted revenue, forecasts, and account strategies. Partner with deployment, solutions, product, engineering, and research teams to support customers building with OpenAI APIs and SDKs. Analyze account and market intelligence, communicate technical concepts, advocate for startup needs, contribute to corporate strategy, and support team hiring, onboarding, and culture development.

Provide commercial legal support across APAC by advising sales, partnerships, finance, procurement, operations, product, and engineering teams. Draft and negotiate complex commercial agreements, identify transaction-related legal and regulatory issues, develop scalable legal processes, and advise on AI, technology, privacy, product, compliance, and regulatory matters. Collaborate with OpenAI’s global legal team across jurisdictions.

The Regional Manager will lead OpenAI's advertising business in APAC, overseeing Client Partners and Customer Success Managers, driving revenue growth, and establishing partnerships across the region.