Teams at NUS Enterprise

Provides first-level desktop support for hardware, peripherals, printing, software, connectivity, and internal systems. Handles device provisioning, imaging, deployment, onboarding, and offboarding. Supports audio-visual setup, operation, troubleshooting, and teardown for events across multiple venues, including pre-event checks, video conferencing, recording, livestreaming, and preventive maintenance. Escalates unresolved IT and AV issues to internal teams or vendors while managing concurrent requests and occasional after-hours events.

Provides operational and compliance support throughout the lifecycle of externally funded commercialisation programmes. Coordinates grant applications, approvals, awards, reporting, milestones, budgets, audits, and sponsor requirements. Maintains funding records, dashboards, and portfolio analytics while monitoring risks and improving workflows, templates, reporting practices, and operational standards. Supports digital and AI-enabled tools that enhance funding administration efficiency and quality.

Executes standard university IP commercialisation transactions, including licenses, options, assignments, technology transfer agreements, term sheets, and definitive agreements. Assesses opportunities against approved licensing pathways, guides inventors and counterparties, manages negotiations and approvals, maintains transaction records, and escalates non-standard structures. The role also supports governance processes and improves templates, workflows, playbooks, and operational practices.