Teams at NTS Group

Lead and mentor Account Managers and Customer Service staff to drive commercial performance, customer satisfaction, and market expansion for high‑tech OEM accounts. Oversee key account strategy (semiconductor, analytical, healthcare), handle escalations and complex negotiations, optimize CRM/sales processes and NPI handovers, and collaborate with Operations, Supply Chain, and Engineering to align commercial commitments with capacity.

Serve as strategic and operational HR Business Partner for a high-tech manufacturing site: manage end-to-end HR functions (recruitment, employee relations, performance, compensation, LMS), lead talent reviews, succession planning, training/OJT, HR analytics, and liaise with Singapore government agencies to support workforce capability and organizational development.

Lead NPI engineering and project management to deliver new products on time, in scope, and within budget. Develop NPI strategy, manage cross-functional teams, governance, KPIs, budgets, risk mitigation, process improvements, and ensure smooth transition to high-volume manufacturing while interfacing with stakeholders and customers.