Teams at NielsenIQ

Leads qualitative consumer research across Singapore, Malaysia, and APAC, including interviews, focus groups, ethnographies, cultural immersions, and advanced qualitative methods. Translates consumer and cultural insights into strategic client recommendations, manages end-to-end projects, and serves as a senior client contact. Mentors researchers, reviews deliverables, supports proposals and business development, develops practice capabilities, and collaborates with sales, consulting, project management, and regional leadership teams.

Leads consumer insights and market research delivery for public-sector clients, managing analysts and developing client relationships. Responsibilities include translating client needs into analytics solutions, delivering quantitative research and insight services, presenting actionable recommendations, conducting product training, coaching team members, managing projects, and identifying account opportunities. The role requires strong client communication, analytical, presentation, account management, and team leadership capabilities.

Leads customer success for key retail measurement clients by providing strategic consultation, delivering data-driven analyses and executive presentations, managing senior stakeholder relationships, supporting renewals and growth, and improving service quality. The role establishes analytical standards, leads business reviews, drives automation and transformation initiatives, manages risks, develops thought leadership, and collaborates across commercial, client service, operations, and global teams.