Teams at Nanyang Technological University

Leads post-award research operations by managing team workloads, triaging exceptions, routing cases, designing service standards and SLAs, coordinating with Finance, HR, Legal and research support teams, overseeing compliance and operational risks, and harmonizing processes across academic units. The role also develops SOPs, monitors performance metrics, drives continuous improvement, and ensures audit-ready documentation for research administration activities.

Supports school-wide digital communications across websites, portals, branding, content, media production, campaigns, and communications workflows. Coordinates stakeholders, vendors, timelines, digital assets, and publishing activities. Produces and adapts photography, video, and visual content while monitoring analytics and exploring AI-enabled tools to improve engagement and operational efficiency.

Leads administrative, academic, and operational delivery of graduate coursework and research programmes. Oversees admissions, onboarding, examinations, graduation, student progression, welfare, compliance, policies, budgets, reporting, audits, and process improvement. Manages staff, coordinates faculty and university stakeholders, supports international collaborations, advises on graduate policies, and represents the school in relevant committees.