Teams at Mudah.my

Manage and retain existing automotive finance and insurance customers by serving as primary contact, resolving enquiries, processing policy documentation, coordinating endorsements and renewals, and recommending relevant products. Work closely with internal teams and external partners to ensure accurate records, timely billing and policy issuance, and continuous process improvements to enhance customer experience and operational efficiency.

Create and manage branded content for Carousell Luxury across Instagram, TikTok, Xiao Hong Shu and other channels. Conceptualize and execute video and static assets, plan and post content daily, collaborate with the marketing team to optimize content for KPIs, and grow engagement and brand awareness.

As a Client Advisor, you will provide exceptional service to luxury goods clients, build lasting relationships, and maintain store presentation standards.