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The Enterprise Territory Account Executive will develop and execute sales strategies targeting mid-market and enterprise customers in Indonesia. Responsibilities include owning the sales cycle, meeting revenue targets, and providing account leadership. The role involves understanding client needs, managing negotiations, and maintaining a robust pipeline. Expected to travel to customer sites up to 50%.
As a Senior Customer Success Manager, you will onboard new customers, advocate for their needs, drive product adoption, and establish strong relationships. You will manage technical inquiries and customer escalations while leveraging your expertise in cloud and API technologies to ensure customer satisfaction and success.
This role involves building and maintaining workflows for automating the release, testing, and deployment of products. Responsibilities include improving staging and production environments, managing distributed systems, and developing monitoring and analysis tools. Candidates should be proficient in various cloud platforms and container technologies, focusing on enhancing service reliability and efficiency.