Teams at Jumio

Own a portfolio of APAC enterprise and mid-market customers, driving retention, adoption, measurable ROI, and expansion. Advise fraud, identity, AML, and compliance teams on risk strategies and workflow optimization. Monitor account health, lead executive business reviews, manage escalations, build success plans, train users, and identify renewal risks and expansion opportunities. Partner closely with Account Management, Product, Support, and Implementation teams while serving as a strategic customer advisor.