Drive new business growth across commercial and mid-market accounts by prospecting, developing pipelines, engaging executives, positioning IT and cloud services, and closing contracts. Own the full sales cycle from outreach through negotiation, while pursuing cross-sell and upsell opportunities. Collaborate with delivery teams, solution architects, account managers, vendors, and partners to develop outcome-focused services proposals.

Owns and executes a worldwide high-velocity sales program for HPE Networking’s Mist offering targeting SMB and midmarket customers. Responsibilities include managing quota and forecasts, coordinating regional sales teams and global stakeholders, developing partner programs, analyzing market and competitive data, tracking performance metrics, supporting sales enablement, and guiding quota distribution and sales priorities.

Leads supportability engineering across the product lifecycle, partnering with product management, engineering, support delivery, and customer success teams. Establishes supportability standards, governance, and technical ownership while improving support readiness, automation, diagnostics, self-service, operational intelligence, tooling, knowledge, and workflow efficiency. Identifies serviceability gaps and drives solutions that enhance customer experience and accelerate issue resolution.