Teams at Gunvor Group

Calculate, validate and recover demurrage and voyage-related claims; negotiate with counterparties; maintain claim records and reporting; support escalation to Legal/P&I; improve processes and use digital tools to increase efficiency.

Manage calculation, negotiation, settlement and recovery of demurrage and ancillary claims for time-chartered vessels and oil sale/purchase contracts. Prepare and reconcile claim documentation, negotiate settlements, track KPIs, coordinate with trading/operations/legal/finance, support audits and insurance renewals, flag operational risks, and mentor junior staff while improving claims processes and systems.

Validate and settle third‑party inspection invoices by verifying invoice structure, matching charges to rate cards/contracts, resolving discrepancies with Operations/Procurement, recording validated invoices in the financial system, maintaining audit trails, and suggesting process improvements to preserve controls and payment accuracy.