Teams at GitLab

Leads a distributed Asia Pacific team of Customer Success Architects and Managers responsible for customer adoption, account health, satisfaction, advocacy, and renewals. Coaches team members, manages staffing and resources, develops executive customer relationships, supports escalations, and partners with Sales, Product, Engineering, and Professional Services. Improves customer success processes, tools, and execution while driving measurable outcomes and software consumption.

Own and grow GitLab’s partner-sourced and influenced revenue across ASEAN. Build strategic relationships with AWS, GCP, major system integrators, cloud-native partners, and AI-native partners. Manage joint business plans, QBRs, Marketplace motions, partner enablement, pipeline generation, and quota attainment. Collaborate with sales, marketing, and regional ecosystem teams while helping shape GitLab’s ASEAN partner coverage model.

Own and grow enterprise relationships in Singapore, primarily in financial services. Lead full sales cycle from prospecting to adoption, develop account plans, coordinate pre- and post-sales teams, manage pipeline and forecasts, partner with channel organizations, and act as voice of the customer to drive expansion and successful deployments of GitLab.