Teams at Frencken Group Limited

Leads new product introduction from prototype through mass-production readiness. Defines manufacturing processes, assembly methods, documentation, quality controls, layouts, fixtures, and validation activities. Performs hands-on builds and testing, troubleshoots process issues, conducts root-cause analysis, improves yield, cycle time, cost, and quality, and coordinates customers, suppliers, and internal teams. May work in cleanrooms and travel overseas for customer builds, product transfers, or supplier activities.

Provides technical support for precision equipment assembly, integration, setup, testing, troubleshooting, technician training, process improvement, quality control, engineering changes, and new product introduction. Reviews technical documentation, supports root-cause investigations, coordinates cross-functional production issues, and assists customers. Requires overseas assignments lasting approximately one to two months when needed.

Process customer and sales orders, coordinate fulfillment, shipments, returns, and delivery schedules. Prepare local and international shipping documentation, liaise with forwarders and logistics partners, monitor third-party inventory, resolve customer issues, and maintain delivery and transaction records. The role also supports import GST clearance documentation, reporting, and compliance with documentation and service standards.