Search the 6 jobs at Forter

As a Customer Support Manager, you will lead a team to assist APAC customers in understanding and utilizing the Forter platform effectively. You will troubleshoot technical issues, manage escalations, and collaborate with engineering teams, all while developing key processes for continuous improvement and project management to enhance service delivery.

As a Technical Support Engineer at Forter, you will be responsible for assisting customers in resolving their technical issues, providing solutions, and ensuring satisfaction with Forter's services. You will leverage your problem-solving skills to address inquiries related to digital commerce and fraud prevention technology.

The Sales Development Representative will source qualified opportunities, conduct discovery conversations, and articulate solutions to meet customer needs within the retail sector. They will collaborate with various teams and navigate data resources to identify decision makers and generate interest in Forter's offerings.

As a Customer Success Manager, you will enhance client relationships, facilitate training on Forter's technology, manage renewals and upsell opportunities, and communicate client feedback to internal teams. Your role involves conducting business reviews and ensuring customer satisfaction, helping clients realize product value, and maintaining system data accuracy.

This is a general application for Forter, allowing candidates to submit their resumes for future opportunities even if no specific positions are currently available. The company focuses on building trust in digital commerce by identifying fraud and protecting customers.

The Enterprise Account Executive will identify and address client challenges with Forter's fraud prevention solutions. Responsibilities include managing a sales pipeline, building relationships with enterprise accounts, collaborating internally for lead generation, and representing the company at industry events.