Jobs at Fireblocks

Provide real-time technical support for Fireblocks' SaaS platform across APAC, own and resolve complex customer issues, troubleshoot APIs, collaborate with SRE/DevOps/Product/Engineering, manage cases meticulously, escalate to senior support during outages, and participate in war room calls as needed.

Serve as a trusted advisor to C-level payments executives, develop business cases for digital asset initiatives, manage large cross-organizational solutions, influence product strategy, drive thought leadership, and partner with enterprise sales to close strategic accounts.

Lead APAC marketing to drive pipeline and revenue through regional field programs, virtual and in-person events, cross-functional GTM execution, campaign management, and ROI reporting while partnering closely with Sales and Account Management.

Lead full-cycle recruiting for GTM roles across APAC, partnering with Sales and Marketing leadership to source passive candidates, build pipelines, advise on market and compensation, iterate processes, and close offers while ensuring compliant, inclusive hiring practices.

Lead incident detection, DFIR investigations, threat hunting, and incident response while mentoring SecOps staff. Drive SecOps projects, automate triage and response, perform forensic and cloud investigations, produce incident reports, and coordinate remediation with stakeholders.

Lead APAC sales operations to improve GTM efficiency and sales productivity. Deliver forecasting, pipeline analytics, territory design, CRM hygiene and enablement. Partner cross-functionally on strategic initiatives, support BDR/SDR activities, run QBRs, and lead Salesforce/CPQ projects and special analyses to drive data-driven decisions.

Own technical pre-sales for APAC accounts: run tailored demos, support POCs, handle API and advanced feature demos, coordinate onboarding, respond to RFPs, and translate technical details for non-technical stakeholders while collaborating with sales and product teams.

Drive enterprise sales across APAC for Fireblocks' digital-asset platform. Achieve revenue targets, manage territory and accounts, prospect new opportunities, coordinate with BDRs, Sales Engineers and GTM teams, and maintain CRM records.