Jobs at Figma

Lead and develop the Enterprise & Technical Support team to deliver premium customer experiences. Manage KPIs, coach staff, drive operational improvements with Support Ops, and collaborate with Sales, Product, and Engineering to resolve complex enterprise issues. Use product analytics to surface trends, inform product improvements, and support high-complexity escalations.

As the People Partner for Japan & APAC, you'll enhance leadership capability, refine organizational design, and align talent strategies with business priorities, collaborating with cross-functional teams to implement high-impact initiatives.

As an Enterprise Support Specialist, you will provide technical support to Enterprise customers, diagnose issues, and collaborate with internal teams to ensure high-quality service while advocating for customer needs.

The Sales Enablement Manager will support sales initiatives across APAC, adapting global training and tools for regional needs, and measuring effectiveness.

Lead APAC presales for Figma with focus on Greater China: run technical demos in Mandarin, design solutions, address IT/security requirements, influence product roadmap, and collaborate with Sales, Product and Support to drive platform adoption at enterprise scale.

As a Senior Manager, Commercial Sales, you'll lead a team of Account Executives, managing sales processes and developing relationships with customers in the APAC region.

The Strategic Account Executive will develop executive relationships, build a sales pipeline, navigate complex sales processes, and ensure sales effectiveness among strategic accounts.