Teams at Fastly

The Network Support Engineer ensures high service quality by analyzing monitoring data, managing incidents, and coordinating with engineering teams to support strategic accounts and improve overall performance.

Manage day-to-day Deal Desk operations for APJ: structure and approve non-standard deals, partner with Sales/Finance/Legal/Product, monitor deal performance, implement policies and process improvements, ensure compliance with revenue recognition and company guidelines.

The Senior SOC Analyst will monitor customer security activities, respond to threats, support agent software integration, and improve security operations.