Search the 6 jobs at Equinix

The Customer Success Manager 3 at Equinix is responsible for providing exemplary support to complex customers, leading onboarding processes, and ensuring customer satisfaction. This role involves collecting customer information, facilitating communication between teams, and driving product adoption through understanding customer usage trends. It requires effective interaction and influence to enhance customer experience and value.

The Senior Manager of Energy Operations and CleanTech at Equinix will oversee the delivery of the company's energy and sustainability strategy in APAC, managing projects and relationships related to renewable energy procurement and providing analytical support for various initiatives. The role involves negotiation of renewable energy contracts and collaboration across global teams.

The Customer Success Manager 2 is responsible for providing exceptional support to customers through effective onboarding processes and ongoing customer success management, ensuring customer loyalty and adoption of products and services. This role involves managing a moderate number of accounts, facilitating meetings, collecting customer feedback, and driving process improvements based on customer needs.

The Senior Accountant will oversee operational entities, engage in month-end closing, provide analysis and reporting, and collaborate with various finance teams. Responsibilities include managing journal entries, external and internal reporting, and ensuring compliance with US GAAP.

The Billing Associate is responsible for analyzing and processing billing adjustments, managing customer queries, and ensuring accurate monthly billing processes. This role involves conducting variance analysis, coordinating invoicing, resolving billing issues, supporting audit and SOX control requirements, and participating in process improvement initiatives.

As a Product Manager for the Product Integration team at Equinix, you will support and manage the successful delivery of integration programs, set up new markets, define success criteria, and be the subject matter expert on the Equinix product portfolio. You will work in cross-departmental international teams and collaborate with leadership to provide data-driven solutions.